Senior Manager, Revenue Operations

Summary

Join AfterShip, a Great Place to Work Certified company, as a Senior Manager, Revenue Operations to build and scale the Revenue Operations function. This critical role drives operational excellence across Sales, Partnerships, Customer Success, and Marketing. You will partner with GTM leaders and the RevOps leadership team, executing key initiatives across process improvement, systems management, reporting, and forecasting. As a functional expert, you will represent Revenue Operations across the business, ensuring operational alignment and consistent execution to support revenue growth. You will manage a lean, dynamic team and report to the VP of Revenue. Flexibility is key, with occasional meetings outside of typical office hours. This role is ideal for someone who enjoys building strong cross-functional partnerships and enabling GTM teams to perform at their best in a high-growth SaaS environment.

Requirements

• 5+ years of experience in Revenue Operations or similar GTM Ops roles in B2B SaaS
• Experience supporting Sales, CS, and Marketing operations in high-growth environments
• Deep hands-on expertise with HubSpot, including administration, reporting, and process optimization
• Strong working knowledge of GTM tools and system integrations
• Proven ability to deliver operational improvements in forecasting, reporting, pipeline management, and process design
• Comfortable analyzing data (SQL knowledge is a plus) and translating findings into recommendations
• Strong communication skills with the ability to influence and partner across GTM functions
• Highly organized, detail-oriented, and driven to deliver outcomes
• Collaborative team player with a bias for action
• Thrives in fast-paced, evolving environments and enjoys solving complex problems through process and systems
• Comfortable working in a remote-first, global team with flexibility (up to 2-4 meetings/week outside standard hours)

Responsibilities

• Act as the operational lead for Revenue Operations, supporting Sales, Partnerships, Customer Success, and Marketing on their day-to-day operational needs
• Own HubSpot administration and continuously optimize the CRM and supporting GTM tools to ensure scalable, efficient processes across the customer journey
• Manage and deliver on reporting, forecasting, pipeline management, and performance analytics to provide clarity and actionable insights to GTM leadership
• Identify opportunities to improve operational efficiency through better processes, systems, and enablement
• Maintain clean, reliable data across systems to support reporting accuracy and decision-making
• Support revenue leadership with territory planning, capacity planning, incentive modeling, and GTM performance reviews
• Ensure alignment and adoption of best practices across all regions and GTM functions
• Build and manage a small RevOps team, coaching them to deliver high-quality execution and professional growth

Benefits

• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Career progression & professional development
• Retirement Plans including company match
• Learning & wellness funds
• Monthly book perk
• In-office lunch and commuter benefits for those located in our hub locations