Revenue Operations Manager

Summary

Join Hive, a leading platform for event marketers, as their first Revenue Operations Manager. Build and scale the RevOps function, connecting Marketing, Sales, Onboarding, Customer Success, and Support. Define processes, improve system integrations, and unlock actionable insights. The role requires deep marketing operations experience and strong HubSpot skills. You will collaborate cross-functionally, analyze data to guide decisions, and improve lead routing, attribution, and sales workflows. This is a ground-up opportunity to shape RevOps maturity at a growing company.

Requirements

• 6+ years of experience in Revenue Operations or Sales/Marketing Ops roles— ideally within high-growth B2B SaaS
• Deep understanding of GTM funnels (leads, opps, accounts, renewals) and SaaS sales motion
• Strong technical proficiency in Salesforce and HubSpot, with bonus points for Salesloft, Gong, ZoomInfo, and LinkedIn Sales Navigator. Hands-on experience managing HubSpot is a must
• Analytical mindset with a bias for action—you love using data to identify problems and implement solutions
• Excellent communicator with the ability to influence, challenge assumptions, and bring clarity to complexity
• Highly collaborative and process-driven, able to influence without direct authority
• Proactive, organized, and excited to build from the ground up in a fast-paced environment

Responsibilities

• Build Visibility and Drive Insights
• Own reporting and dashboarding across marketing performance, funnel conversion, pipeline health, and revenue
• Analyze trends across segments to surface insights and guide team decision-making
• Guide forecasting accuracy, pipeline generation analysis, win/loss breakdowns, and revenue trends
• Partner Across the GTM Org and Support Strategic Planning
• Collaborate with Marketing and Sales to design campaigns, scoring models, and outbound strategies rooted in ICP and TAM insights
• Support territory design, segmentation, quota setting, and campaign effectiveness
• Contribute to strategic planning cycles, team QBRs, and cross-functional goal-setting
• Improve and Scale Revenue Processes
• Uncover and lead improvements in lead routing, attribution, lifecycle stages, and sales workflows
• Design scalable and streamlined processes across Marketing, Sales, and CS
• Ensure data integrity across systems to enable reliable forecasting, segmentation, and outreach
• Support contract management workflows, and compliance with various stipulated processes
• Own and Optimize GTM Systems
• Manage our HubSpot CRM and ensure it reflects our GTM reality (lifecycle stages, lead sources, ICP fit, attribution, etc.)
• Manage and optimize integrations with tools like Chargebee, Gong, and Salesloft
• Reduce tech debt and automate workflows where possible to improve efficiency
• Enable Operational Excellence
• Drive regular performance reviews with GTM leaders and turn insights into business action
• Document RevOps playbooks and train teams on process and tooling best practices
• Act as the connective tissue across functions—bridging strategy, systems, and execution

Preferred Qualifications

• Experience scaling RevOps functions at a SaaS company in the $20M–$50M ARR stage
• Strong project management experience
• Experience with SaaS financial modeling, quota setting, or sales comp plan development
• Experience working closely with Finance on revenue recognition and ARR reconciliation
• Familiarity with contracting workflows and cross-functional compliance processes

Benefits

• Meaningful salary and equity: You're rewarded based on impact
• Work fully remote in Canada or the US: where you’re most productive whether that be from your house, or elsewhere. We just ask that you have legal work authorization in the country you reside in
• Flexible work hours: Choose your 9–5 as long as it’s not disruptive to your role, team, and Hive
• Health Insurance: Comprehensive health & dental coverage with a parental leave top-up program
• Open vacation/PTO policy: So you can be happy and healthy!