Revenue Operations Manager

Summary

Join Pacvue as a Revenue Operations Manager and partner with Marketing, Sales, and Customer Success leaders to optimize the end-to-end revenue engine. This high-impact role requires optimizing the full revenue operations framework, including lead and account lifecycle management, revenue attribution, CRM and marketing automation systems, and cross-functional analytics. You will be responsible for operationalizing revenue goals, managing the full lead and account lifecycle, and developing a tactical RevOps roadmap. The ideal candidate has 7+ years of experience in revenue or sales operations and a proven ability to drive strategic alignment and operational efficiency. You will collaborate closely with the GTM org to ensure systems, data, and processes support scalable growth and a connected customer journey. This role offers the opportunity to work with cutting-edge technology and a passionate team in a fast-growing eCommerce company.

Requirements

• 7+ years of experience
• Strong experience working with CRMs (e.g., Salesforce, HubSpot), BI/reporting tools (e.g., Looker, Tableau, Excel), and full tech-stack management
• Ability to scale processes and measurements
• Data-Driven and ability to present key findings to key stakeholders
• Critical thinking to help uncover blind spots in solutions or in the business
• Exceptional attention to detail and organization skills in fast paced working environment
• End to end project management

Responsibilities

• Partner closely with Marketing, Sales, and Customer Success leaders to operationalize revenue goals
• Map and manage the full lead and account lifecycle—from acquisition through expansion
• Develop and maintain a tactical RevOps roadmap with clearly defined initiatives, owners, and success metrics
• Lead the execution of high-impact RevOps initiatives—such as setting up ABM programs, customer hand-offs, end to end renewal management, or redesigning pipeline stages
• Manage timelines, dependencies, and stakeholder communications to ensure on-time delivery and adoption
• Serve as the primary admin and power user of core GTM systems (e.g., Salesforce, HubSpot, attribution tools, customer success platforms)
• Own system architecture, workflows, field mappings, user access, and ongoing integration management
• Evaluate new tools and drive end-to-end implementation
• Audit, build, and maintain scalable processes for lead routing, scoring, pipeline stage management, SLAs, campaign tracking, and post-sale workflows
• Document SOPs and configure automation rules to eliminate manual work, reduce friction, and speed up execution
• Regularly audit databases for accuracy, deduplicate records, and manage enrichment workflows using tools like ZoomInfo or Clearbit
• Enforce standardized field usage and data entry across teams
• Ensure compliance with GDPR, CCPA, and internal data handling policies
• Build and maintain dashboards that provide visibility into the full revenue funnel
• Own recurring performance reporting (weekly/monthly/quarterly) on MQL-to-win conversion, pipeline coverage, customer health metrics, campaign ROI, and more
• Deliver proactive insights and recommendations to stakeholders

Benefits

• Unlimited Paid Time Off
• Paid Holidays and Floating Holidays
• Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance
• 401k with Employer Match
• Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization
• Paid Parental Leave