Manager, Revenue Operations

Summary

Join Grow Therapy as their Manager of Revenue Operations and lead their internal-facing functions, including Clinical, Success, Credentialing, Onboarding, and Community. This role demands operational excellence, strategic leadership, and a blend of high-level strategy and hands-on execution. You will manage a team, lead cross-functional initiatives, optimize HubSpot workflows, and partner with internal leadership to drive performance and process improvement. The position requires a minimum of 5 years in Sales or Revenue Operations, preferably in a high-growth startup, and at least 3 years leading teams. Grow Therapy offers a competitive salary, comprehensive health insurance, flexible working hours, flexible time off, a company-wide winter break, mental health mornings, a wellness stipend, in-office meals and snacks, and continuous learning opportunities.

Requirements

• 5+ years in Sales or Revenue Operations, preferably at a high-growth startup (Series A-C+)
• Min of 3 years proven experience leading teams and/or mentoring junior ops talent
• Deep knowledge of Hubspot, including Professional+ level experience in Sales, Service, Marketing, and Ops Hub, AI Agents, Helpdesk, Workspaces and Integrations
• Multiple advanced Hubspot certifications (Sales, Marketing, RevOps)
• Demonstrated success owning CRM architecture and operational processes
• Advanced skills in workflow design, AI agents and tools, automation, troubleshooting, and CRM governance
• Strong project management ability—owning large-scale initiatives with measurable impact

Responsibilities

• Own Internal Ops systems in HubSpot: Build, optimize, and maintain workflows, automation, and reporting across our internal operations teams
• Lead & mentor: Manage and develop sales operations team members (including associates), fostering a culture of execution, collaboration, and learning
• Project management: Lead high-impact initiatives from concept to execution using best-in-class project management practices
• Process improvement: Continuously evaluate and improve sales processes; lead change management for new tools, systems, or workflows
• Collaborate with internal leaders: Partner with Clinical Excellence, Provider Success, Credentialing, Onboarding, and Community leaders to build systems that scale and streamline their work
• Design and deliver reporting: Provide clean data, dashboards, and insights that improve accountability and effectiveness across internal teams
• Drive cross-functional projects: Lead initiatives across internal functions that improve service delivery, process adherence, and performance tracking

Preferred Qualifications

Experience working with tools like Re-Tool, Workato, Intercom, and Looker

Benefits

• Comprehensive health insurance plans, including dental and vision
• Flexible working hours
• Flexible Time Off
• Company-wide winter break
• Mental health mornings (2 hours each week)
• Wellness Stipend
• In-office meals and snacks
• Continuous learning opportunities
• Competitive salary