Revenue Operations Program Manager

Redox
Summary
Join Redox as a Revenue Operations (RevOps) Program Manager and play a hands-on role in optimizing the full revenue lifecycle and enhancing the customer journey. You will align processes across Sales, Marketing, and Customer Success, ensuring cross-functional workflows operate seamlessly. Leveraging data and technology, you will drive efficiency, improve the customer experience, and support revenue growth. This individual contributor role involves leading projects, supporting GTM systems (with a large focus on Salesforce infrastructure), and supporting variable compensation programs. The ideal candidate thrives in a fast-paced environment, is detail-oriented, and excels at transforming complex challenges into scalable solutions. This position offers a competitive salary and a comprehensive benefits package.
Requirements
- 5+ years of experience in Revenue Operations, Sales Operations, or a similar GTM-focused role within a SaaS or Healthcare tech industry
- Proficiency with Salesforce, ZoomInfo, and LinkedIn Sales Navigator
- Deal desk support
- Experience supporting compensation planning and sales performance analysis
- Strong analytical mindset with attention to detail and a focus on continuous improvement
- Excellent communication skills and ability to work effectively across teams
- Comfortable managing multiple priorities and working in a fast-paced, evolving environment
- Salesforce, ZoomInfo, Linkedin Sales Navigator
- $117,000 - $140,000 a year
Responsibilities
- Project Coordination & Execution: Lead and manage high-impact initiatives such as process implementations, tool migrations, CPQ updates, quarterly planning, and process rollouts. Own timelines, deliverables, stakeholder updates, and change management efforts across functions
- Variable Compensation Program Support: Assist in managing the operational aspects of variable compensation (VC), including tracking, reporting, and communications. Liaise with Finance to ensure timely and accurate payouts
- Pipeline & Data Management: Ensure data quality and consistency across GTM systems. Analyze sales and pipeline data to uncover trends and support data-driven decision-making. Support deal desk requests. Build and maintain dashboards and reporting for leadership and field teams
- Tech Stack Infrastructure Ownership & Adoption: Ensure our GTM systems are built with our growth teams in mind by enforcing proper project plans, accurate scoping sessions with stakeholders and . Drive adoption and best practices for the GTM tech stack (e.g., Salesforce, Outreach, HubSpot). Coordinate quarterly enablement sessions and refreshers in partnership with GTM Ops and tool owners. Monitor user engagement and identify training needs to maximize tool ROI
- Process Documentation & Optimization: Promote consistency, efficiency, and scalability through SOPs and structured rollout plans. Create and maintain documentation and communication for key RevOps processes and program plans to drive adoption and minimize disruption
- Performance Monitoring: Support tracking key performance indicators (KPIs) and provide regular updates to stakeholders. Proactively identify risks or gaps in performance and collaborate on solutions
Preferred Qualifications
- Previous experience within a fast-paced startup environment
- Salesforce Administration Certification
- CPQ, Catalyst, Outreach, Chorus
Benefits
- 100% remote first culture (must be based in the US)
- Unlimited Flexible Time Off
- 15+ Observed Holidays
- Rest & R^Charge days (guaranteed a 3-day weekend each month)
- R^Charge (6 weeks paid sabbatical + stipend)
- 401k match 50% for up to 8% on Day 1
- Medical/Dental/Vision Benefits on Day 1
- HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program
- Paid Parental Leave (16 weeks)
- Productivity Stipend & Wellness Fund
- Redox Issued MacBook
- Virtual and/or in-person Team & Company Events
- Stock Options
- Employee Referral Bonus Program