Revenue Operations Specialist

Summary

Join Karbon, a global leader in practice management software, as a Revenue Operations Associate. You will collaborate with the RevOps team, Salesforce Administrator, and cross-functional stakeholders. Key responsibilities include managing Salesforce environments, developing process documentation, automating workflows, ensuring data quality, provisioning tools, and contributing to RevOps projects. The ideal candidate possesses 2-4 years of experience in revenue operations, strong Salesforce and data analysis skills, and excellent communication abilities. Salesforce Administrator certification is preferred. Karbon offers a competitive benefits package, including comprehensive health insurance, paid time off, a work-from-home subsidy, and a flexible work environment.

Requirements

• 2-4 years of experience in revenue operations or a related field, with a focus on SFDC Administration, data analysis, and process documentation
• Familiarity with Salesforce required
• Strong analytical and problem-solving skills, with the ability to interpret data sets
• Good written and verbal communication skills, with the ability to present findings to diverse audiences

Responsibilities

• Work with the Salesforce Administrator in managing and optimizing Salesforce environments
• Support the development and maintenance of process documentation to ensure clarity and consistency
• Help design and implement automated workflows to improve efficiency
• Support data quality & analysis initiatives
• Provision and manage various tools to support revenue operations and optimize RevTech for business needs
• Collaborate with the RevOps team on various projects to enhance operational effectiveness
• Assist in creating and delivering reports and dashboards to stakeholders, highlighting key metrics and performance indicators
• Identify opportunities for process improvements and support the implementation of best practices

Preferred Qualifications

• Salesforce Administrator certification preferred
• Some familiarity with RevTech tools like Gong, Apollo, Pardot, Outreach, and/or Vitally preferred

Benefits

• Industry-leading benefits package including medical, dental, and vision insurance for you and up to three eligible dependents
• 15 paid time off days per year (which includes 5 Karbon Days per year)
• 7 Sick leave days per year
• Internet and work-from-home subsidy
• Flexible approach to work environment (we believe in trust and autonomy)