RevOps AI & Automation Lead

Summary

Join Spreedly's Revenue Operations team as the RevOps AI & Automation Lead and build the next generation of intelligent go-to-market systems. You will design and implement AI-powered workflows and automations to enhance speed, efficiency, and insight across sales, marketing, and customer success. This hands-on role requires collaboration with GTM leaders, data teams, and RevOps teammates to drive real outcomes and innovation. You will own AI-first enhancements to lead routing, territory assignment, and more. You will also build and maintain automations between core systems and deploy AI-native tools. The role involves prototyping AI-based workflows, partnering with data teams, running experiments, building reports, and collaborating with other teams. Finally, you will train teams on new tools and workflows and support vendor evaluation and management.

Requirements

• 5+ years in Revenue Operations, Business Systems, GTM Automation, or a related technical operations role
• Deep experience with GTM platforms (Salesforce, Pardot, Qualified, Apollo, Gainsight, etc.)
• Strong hands-on experience with automation tools (Zapier, Make, Tray.io , Workato, n8n, or similar)
• Familiarity with AI tools and platforms (OpenAI/GPT/Gemini, Gong, Qualified, Clay, Intercom, Drift, LangChain, etc.)
• Ability to write and iterate on prompts, build light prototypes, and integrate APIs
• Strong project management and prioritization skills; able to manage multiple initiatives in parallel
• Analytical mindset; comfortable using data to measure success and iterate quickly

Responsibilities

• Design and implement intelligent, scalable automations across GTM workflows using tools like Make, Zapier, Workato, or Tray.io
• Own AI-first enhancements to lead routing, territory assignment, enrichment, scoring, and follow-up workflows
• Build and maintain automations between core systems (Salesforce, HubSpot, Apollo, Qualified, Gong, Intercom, Apollo, Zendesk, etc.)
• Deploy and operationalize AI-native tools (e.g., OpenAI, LangChain, Gong, Qualified, Intercom, Apollo, etc.) to support GTM initiatives
• Build AI-driven capabilities like predictive lead scoring models, intent-based segmentation, copilots for sales or CS (e.g., smart summaries, call analysis, follow-up writing)
• Prototype AI-based workflows or agents using low-code platforms or custom API integrations
• Partner with data teams to connect AI workflows with core GTM data sources
• Run experiments to test and measure impact of AI and automation on funnel performance and team efficiency
• Build dashboards and reports on usage and ROI of AI initiatives
• Collaborate with Sales Ops, Marketing Ops, and Customer Success Ops to identify bottlenecks and high-impact opportunities
• Train and enable GTM teams on new tools and workflows
• Support vendor evaluation and management for AI and automation platforms

Preferred Qualifications

• Experience with Python or SQL
• Experience working directly with ML models or vector databases

Benefits

• Competitive salary + Equity
• Outstanding Medical and Dental benefits, including 100% employer-paid options
• Company-paid Life and Disability insurance
• Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
• Open Paid Time Off policy + 12 weeks of paid leave for new parents
• Matching 401(k) plan (5% up to $5,000 yearly)
• $1,000 annual professional development stipend
• Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
• Access to company-paid professional coaching service
• Visits to HQ in Durham, North Carolina for remote employees