Senior Sales Productivity Manager

Summary

Join Smartsheet as a Senior Sales Productivity Manager and drive strategic projects to enhance seller productivity and optimize supporting systems and processes. You will take end-to-end ownership of tool-driven initiatives, reducing sales process friction, accelerating key technology adoption, and enabling scalable processes. Collaborate across Sales, Enablement, Sales Ops, IT, and Marketing to deliver solutions aligning with strategic sales motions and driving measurable business impacts. Lead execution and continuous improvement of productivity systems, including CRM, enablement platforms, AI-driven tools, and methodology tech. Analyze data, usage trends, and performance metrics to generate actionable insights. Design and operationalize enablement experiences within systems. Serve as the systems expert for GTM stakeholders, offering support and troubleshooting. This role offers a competitive salary and a comprehensive benefits package.

Requirements

• 5+ years in sales, sales enablement, revenue operations, or other sales productivity roles within a SaaS environment
• Proven success in deploying and scaling programs that drive adoption of systems, tools, and processes
• Deep understanding of Salesforce, sales engagement, conversational intelligence, sales readiness, content management, and data intelligence platforms
• Experience using SQL, Snowflake, and Tableau to perform analytics and guide strategy
• Strong cross-functional communication skills with a history of successful collaboration across RevOps, Sales, and IT
• Strategic mindset with the ability to translate business needs into scalable, tech-driven solutions

Responsibilities

• Lead execution and continuous improvement of productivity systems, including CRM, enablement platforms, AI-driven tools, and methodology tech
• Partner with cross-functional teams to define and implement tool strategies that align with sales process priorities and improve seller efficiency
• Analyze adoption data, usage trends, and performance metrics using Excel, SQL, Snowflake, and Tableau to generate actionable insights
• Design and operationalize enablement experiences within systems, including onboarding workflows, contextual guidance, and integrated playbooks
• Serve as the systems expert for GTM stakeholders, offering frontline support, advanced troubleshooting, and feedback-based iteration

Benefits

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Sick Time Off
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)