CareMessage is hiring a
RevOps Analyst

Summary

The job is for a Revenue Operations Analyst at CareMessage, a company that uses technology to improve health equity for underserved populations. The role involves streamlining workflows, developing playbooks, managing the business tech stack, and improving data governance in Salesforce and Hubspot.

Requirements

3+ years of experience in Revenue Operations or a similar operational role where you led the design and build of workflows in Salesforce and Hubspot to support Marketing, Sales, and CS processes

Responsibilities

• Collaborate with the Revenue Operations team and cross-departmental revenue functions to design solutions that streamline workflows and enable data-driven decision-making
• Collaborate with the team and cross-departmentally to develop our first Sales playbook and align it with our first Customer Success playbook
• Implement appropriate build and configuration changes in Salesforce and Hubspot to facilitate ideal processes and scoped workflows
• Own day-to-day maintenance of and improvements to our business tech stack, including management of our data structure and related layouts, management of new and existing workflows, and oversight of user roles and data permissions
• Support data governance by improving the reliability of business data through build and process changes, implementing rules and automation as needed to enable consistent reporting
• Own administrative functions in Salesforce and Hubspot - including user provisioning and permissions and troubleshooting user issues
• Own and oversee integrations between Salesforce and the other tools in our tech stack supporting our revenue function - including HubSpot, Gainsight, and Intercom

Benefits

• Competitive salaries and benefits packages
• Flexible work hours; fully remote team
• Paid parental leave for biological and adopted children
• Half-day Fridays, every Friday
• 18 paid company holidays, including a one week mid-year and one week end-of-year break
• 9 wellness days to be used for self-care or anything that comes up in life
• 15 days of PTO
• 1-month (20 working days) paid sabbatical after the 4-year anniversary, and every 4 years thereafter
• Generous medical, dental, and vision insurance for employees and their families
• Health Savings Accounts and Flexible Spending Accounts
• 401k retirement plan
• Short & long-term disability insurance
• $100 per employee yearly wellness budget, with flexibility to spend on physical, emotional, and mental wellness resources
• PerkSpot: Instant access to discounts on products & services from hundreds of vendors
• Annual budget for professional and personal development (webinars, online courses, books, and more)
• Volunteerism incorporated in onboarding and encouraged on an ongoing basis