RevOps Specialist

Summary

Join Voxco as a Revenue Operations Specialist and optimize processes, systems, and data supporting sales, marketing, and customer success teams. You will focus on aligning departments, managing the revenue technology stack, and ensuring operational efficiency across revenue streams. This role enhances decision-making by ensuring data availability and optimized workflows for maximizing growth. You will own core revenue-generating technology components, build dashboards for real-time insights, and manage data integrity. Collaboration with internal teams and seamless inter-departmental transfers are key responsibilities. You will also create sales enablement materials and provide ongoing support and training.

Requirements

• Bachelor’s degree or comparable work experience
• 3+ years of experience in Revenue Operations, Sales Operations, or a related role
• Proficiency with Salesforce CRM is required
• Strong analytical skills with experience in data management, reporting, and dashboard creation
• Familiarity with RevOps principles and ability to apply them in a dynamic, fast-paced environment

Responsibilities

• Be the owner of our core revenue generating technology components. Own and manage the RevOps tech stack, including CRM (Salesforce, HubSpot), CPQ (DealHub), and revenue intelligence platforms (Gong)
• Build and maintain dashboards to provide real-time insights into pipeline health, sales forecasting, and revenue growth
• Connect all the systems and ensure they remain operational for our global users. Manage data integrity within the CRM and other operational systems, ensuring data is clean, organized, and current
• Identify and remove inefficiencies or bottlenecks in workflows, ensuring teams can operate effectively
• Manage end-to-end process documentation and provide ongoing recommendations for improvements
• Collaborate with internal teams to ensure systems are used efficiently and data is integrated across platforms
• Act as a liaison between sales, marketing, and customer success teams to ensure collaboration and alignment on goals, processes, and strategies
• Ensure that handoffs between departments are seamless and provide operational support where needed
• Assist in creating and maintaining sales enablement materials, including playbooks, onboarding processes, and training resources
• Provide ongoing support and training to sales and marketing teams on tools, processes, and reporting systems

Preferred Qualifications

• HubSpot, DealHub, and Gong experience are strongly preferred
• Experience with SaaS businesses
• Understanding of the customer lifecycle and revenue optimization strategies
• Strong project management skills with the ability to manage multiple initiatives concurrently

Benefits

• Competitive salary
• Full range of benefits (after a 3-month trial period)
• Dining room and healthy snacks at your disposal
• Free weekly team lunches
• Reimbursement of physical activity expenses (up to $200 per year)
• Reimbursement of home office equipment expenses (up to $250 per year)
• Group activities (Ex: 5 @ 7, escape room, yoga, etc.)
• Group RRSP program
• Opus & cie program (the employer pays 50% of the monthly public transit pass)
• Underground parking available
• 100% remote work or in hybrid mode (at the employee's choice)