Revops Technical Specialist

Summary

Join FMG, a marketing software company serving small businesses, as a detail-oriented RevOps Systems Admin. You will support and optimize internal systems, primarily HubSpot, focusing on automation, data integrity, and troubleshooting. This role requires proven HubSpot experience and strong problem-solving skills. FMG offers a competitive compensation package including a generous benefits plan, bonus opportunities, and a positive work environment. The ideal candidate will collaborate with various teams to enhance system efficiency and provide actionable insights through reporting. We are seeking a motivated individual to contribute to our growing team and help drive customer retention.

Requirements

• Proven experience with HubSpot is required
• Strong understanding of RevOps processes and best practices
• Excellent troubleshooting and problem-solving skills
• Positive outlook and flexibility in embracing changes and evolving requirements
• Ability to manage multiple tasks and prioritize effectively
• Strong communication skills, both written and verbal
• Detail-oriented with a focus on data accuracy and system integrity
• Ability to work independently and as part of a team

Responsibilities

• Implement system enhancements with a focus on automating processes within HubSpot
• Work with the RevOps Business Analyst to build custom solutions that meet specific business needs, enhancing overall system efficiency and performance
• Regularly review and refine system workflows to optimize operational effectiveness
• Stay efficiency and scalability-minded when developing solutions, leveraging and building on existing architecture
• Collaborate with the Integrations Architect to maintain Make scenarios, ensuring seamless integration between various systems
• Identify areas for efficiency improvements or data cleanliness in HubSpot and Chargebee
• Create HubSpot reports and dashboards to provide actionable insights and monitor key business metrics
• Conduct thorough investigations to understand the root cause of system problems and implement effective solutions
• Maintain detailed documentation of troubleshooting processes and resolutions to facilitate knowledge sharing and future reference
• Work closely with IT, HubSpot support, Chargebee support, and external consultants to diagnose and resolve system issues

Preferred Qualifications

Experience with Make, ClickUp, and Chargebee is a plus

Benefits

• Generous paid Holiday schedule with a paid Winter Holiday Shutdown week
• Comprehensive paid time off policies including vacation, sick, parental, and bereavement leave
• Robust Insurance Plan including: Medical with $0 co-pay Telehealth plan
• Dental
• Vision
• Health Savings Account (HSA) with generous employer contributions
• Flexible Spending Accounts (FSA)
• Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
• Company-paid Short & Long Term Disability coverage
• Company-paid Employee Assistance Program (EAP)
• Matching 401(k) with immediate full vesting
• Employee Events Committee that plans fun in-person and virtual events
• On Demand Pay - allows access to a portion of your earned wages prior to the payday with same day deposit
• Internet & Gym Reimbursement!
• Work computer equipment is provided to help you succeed :)
• $80,000 with an opportunity to earn an annual bonus as long as company performance metrics are met