Revenue Operations Specialist

Summary

Join Kuno Creative, a Diamond HubSpot Partner, as a Revenue Operations Specialist and execute scalable, data-driven solutions optimizing sales, marketing, and customer success operations within the HubSpot ecosystem. This role involves implementing technical solutions, supporting operational excellence for clients, and ensuring cross-functional alignment across the revenue lifecycle. You will leverage your HubSpot expertise, passion for automation and data integrity, and consultative approach to solve RevOps challenges. Responsibilities include process optimization, data analysis and reporting, HubSpot expertise, training and support, and technical services. The ideal candidate possesses strong analytical skills, proficiency in workflow automation, and excellent communication skills. A bachelor's degree or equivalent experience and at least 3 years of relevant experience are required.

Requirements

• Expertise in HubSpot CRM and associated tools (Sales Hub, Marketing Hub, Service Hub)
• Proficiency in workflow automation, lead management, and process optimization
• Extensive knowledge of analytics tools and data visualization platforms such as Power BI, Looker, and/or similar to support data-driven decision-making
• Strong analytical skills to interpret data and create actionable strategies
• Proficiency with remote tools like G-Suite, Zoom, Basecamp and AI platforms
• Ability to communicate effectively in English, demonstrating strong verbal and written communication skills
• Confident communicator with strong presentation skills—able to build trust with both internal teams and clients and articulate strategy, performance, and recommendations to diverse stakeholders
• Proven ability to collaborate effectively with cross-functional teams and client stakeholders to drive integrated strategies
• Thrive in a fast-paced, team-oriented, remote environment
• Bachelor’s degree in Business, Marketing, or a related field preferred or equivalent work experience
• Minimum of 3 years of experience in revenue, sales, or marketing operations roles

Responsibilities

• Collaborate across teams to identify inefficiencies in the revenue cycle and recommend improvements
• Design and implement workflows in HubSpot to automate processes and enhance team productivity
• Establish and maintain best practices for lead tracking, scoring, nurturing, and handoff between marketing, sales and customer success teams
• Analyze key revenue metrics to provide actionable insights and recommendations for improving conversion rates and revenue strategies
• Create and maintain dashboards and reports to track sales performance and provide real-time insights for stakeholders
• Leverage data visualization tools to present findings and drive data-driven decision-making
• Serve as the subject matter expert on HubSpot CRM, Marketing Hub, Sales Hub, and Service Hub functionalities
• Develop and execute lead nurturing campaigns, automated email sequences, and other engagement strategies
• Stay updated on HubSpot features and industry trends, ensuring the organization stays ahead of the curve
• Conduct training sessions for internal teams and clients on HubSpot capabilities, updates, and best practices
• Act as the go-to resource for resolving HubSpot-related queries and ensuring seamless system integrations
• Oversee and execute client onboarding and migration projects
• Collaborate with IT and developers to integrate HubSpot with other tools like CRMs, analytics platforms, and marketing automation tools

Preferred Qualifications

• Experience with similar tools (Salesforce, Marketo, Pardot) is a plus
• Familiarity with SQL for data querying and analysis is a plus

Benefits

• 100% remote, flexible work environment
• Employee-owned company with annual profit-sharing
• Generous benefits: healthcare, 401(k) with match, unlimited PTO, paid parental leave
• Professional development through HubSpot Academy