Security Bank is hiring a
Rewards Processing Associate

Summary

The job is for a Rewards Processing Associate at Security Bank, a large independent bank in the Philippines. The role involves endorsing rewards redemptions, handling inquiries or complaints, and meeting SLAs and KRAs. The required qualifications include 1 year of relevant experience, a Bachelor's Degree, proficiency in MS Office applications, good communication skills, ability to communicate effectively with all levels, attention to detail, result orientation, systematism, organization, adaptability, and the ability to work under high volume.

Requirements

• At least 1 year of relevant experience
• Bachelor's Degree
• Proficient in MS Office applications
• Good communication and decision-making skills
• Able to communicate effectively with all levels of the organization and external parties
• Keen to details; Result oriented
• Able to be systematic and organized despite high volume of workload
• Able to adapt in a fast-paced environment

Responsibilities

• Endorse rewards redemptions to different vendor partners
• Handle inquiries, requests or complaints received