Summary

Intergo Telecom is seeking a detail-oriented Routing Analyst to optimize A2P SMS routing processes. The role involves analyzing traffic patterns, troubleshooting issues, generating reports, collaborating with carriers, and monitoring industry trends. Required qualifications include a Bachelor's degree in telecommunications or related field, 2+ years of experience in routing analysis, strong analytical skills, proficiency in data analysis tools, and knowledge of A2P SMS and telecommunications protocols.

Requirements

Bachelor's degree in telecommunications, information technology, or related field
2+ years of experience in routing analysis or a similar role within the telecommunications industry
Deep knowledge of the wholesale & operator messaging universe and International/Local SMS prices
Good understanding of telecom route quality metrics & indicators
Strong analytical skills with a keen attention to detail
Proficiency in data analysis tools and reporting software
Excellent problem-solving abilities and technical aptitude
Ability to work independently and collaboratively in a fast-paced environment

Responsibilities

Analyze A2P SMS traffic and routing performance to identify patterns and trends
Establish and maintain strong business relationships with international carriers, local operators, aggregators, SMS hubs and resellers to grow and strengthen our bilateral route connectivity and clientele
Troubleshoot routing issues and implement solutions to optimize performance
Generate and maintain routing reports to provide insights for management and technical teams
Carry out all necessary studies, analyses and cost calculations with the aim of minimizing the cost of international products and services and increase our trading volume
Collaborate with carriers and partners to ensure efficient routing of A2P SMS traffic
Monitor industry trends to recommend improvements and enhancements in routing strategies
Document and maintain routing configurations and procedures to ensure consistency and efficiency
Daily route management and trading through our enterprise telecommunication servers
Daily price update management and route quality monitoring to ensure continuous and profitable flow of traffic

Preferred Qualifications

Knowledge of A2P SMS and telecommunications protocols is a plus

Benefits

Competitive salary and performance-based bonuses
Paid days off per year
Opportunities for professional development and career advancement
Advanced reporting tools and a team of data analysts will help you gain oversight
A dynamic and inclusive work environment
Fully remote (worldwide) opportunity or hybrid
If you work on-site at our awesome office in Paphos, we want you energized! Free snacks, fruits, spirits and coffee for everyone
Flexibility and work-life balance

Intergo Telecom Ltd is hiring a Routing Analyst