SaaS System Engineer

Summary

Join BlaBlaCar's IT Ops team as a SaaS System Engineer and provide IT services and solutions across the organization. You will play a pivotal role in implementing and maintaining top-tier network and software solutions, collaborating with Security and Engineering teams. Lead and manage IT projects, setup and maintain SaaS systems, enhance SSO workflows, and ensure infrastructure remains up-to-date. You will also provide L2/L3 support, manage users' technical environments, and implement IT automations. This role requires 5+ years of experience in IT and managing IT Ops projects, strong project management skills, knowledge of IT and cloud technologies, and excellent troubleshooting abilities. BlaBlaCar offers a hybrid remote policy, additional parental leave, financial support for home office equipment, and other benefits.

Requirements

• You have 5+ years of experience in IT environment and managing IT Ops projects, preferably within fast-paced environments
• You are skilled in collaborating and communicating effectively with stakeholders
• You can demonstrate solid project management skills, with the ability to structure and manage IT projects to successful completion
• You have knowledge of IT, LAN, WAN, Firewall/security, SSO and cloud technologies
• You show excellent troubleshooting and problem-solving abilities
• You are proficient in Automation Script development and have a good understanding of DevOps methodologies
• You have prior experience collaborating with Security teams and deploying/administering SaaS tools
• You are fluent in English

Responsibilities

• Lead and manage IT projects A-to-Z while collaborating with various engineering teams
• Setup, administer, and maintain IT SaaS Systems and Applications
• Review and enhance SSO workflows within SaaS platforms for optimal functionality
• Ensure our infrastructure remains up-to-date by implementing security policies, patches, and necessary updates
• Collaborate with the Security team to implement security policies, permissions and procedures
• Maintain compliance across all hardware equipment (including Computers, IoT devices, Printers, etc.)
• Take ownership of L2/L3 support troubleshooting within the IT Ops domain
• Communicate to internal departments and stakeholders
• Manage users' technical working environment across various devices and solutions
• Oversee office software and MDM platforms (Jamf, MS Azure, Intune, Google Workspace, Slack, Atlassian products)
• Implement IT task automations
• Deploy IT monitoring solutions to ensure a stable work environment for BBC employees
• Manage office networks

Preferred Qualifications

ITIL Certification

Benefits

• Hybrid remote policy
• 4 additional weeks parental leave 100% paid
• Financial support for home office equipment
• Relocation package and visa support
• Free unlimited carpooling & bus rides
• Employee Stock Ownership plan
• 25 days holiday per year + RTT
• Local meal plan policies (Swile card in France)
• 50% transportation paid in France (Forfait Mobilité Durable)
• Mental health support through Moka.care