Senior Systems Engineer

Summary

Join Airbnb's Collaboration Products team as a Senior Systems Engineer and play a pivotal role in shaping the future of our Slack ecosystem. You will bridge our current tooling landscape with innovative solutions, optimizing and scaling our collaboration tech stack. Leverage your expertise in migrating on-premise solutions to cloud environments to accelerate our cloud-native journey. This role requires hands-on technical skills, SaaS expertise, and strong collaboration abilities to work with various stakeholders. You will design, develop, and optimize Slack integrations, workflows, and apps, while also mentoring junior team members. The position is US-Remote Eligible, with occasional office work or offsite attendance.

Requirements

• 5+ years as an in-house or consulting Engineer in an enterprise cloud environment
• 5+ years as an engineer with significant experience migrating on-premise tools to cloud platforms, including data transfers, pipeline creation, automation scripts, and scheduling tasks (cron jobs)
• Deep expertise and a minimum of 3+ years of hands-on experience managing, administering, and optimizing Slack, including building integrations, bots, workflows, and apps
• Hands-on coding, automation, and scripting experience with JSON, REST APIs, Java, Groovy, Python, and similar technologies; familiarity with integration platforms such as Mulesoft or Tray.io is a plus
• Demonstrated success in designing and implementing integrations across a cloud-based collaboration tech ecosystem that includes Slack, Atlassian Jira, Asana, Airtable, Moveworks, Miro, Zoom, and other SaaS applications
• Extensive hands-on experience migrating enterprise applications from on-premise environments to cloud-based platforms; bonus points for direct experience architecting these migrations
• An ability to rapidly adapt to new technologies and tools
• Knowledge and understanding of AWS services (Lambda, API Gateway, EC2, Load Balancers, ECR, EKS, etc.)
• Proven capability to lead and execute projects from inception through to successful delivery
• Solid understanding of system architecture, data modeling, and integration frameworks
• Demonstrated knowledge of security and governance frameworks and best practices to ensure secure and compliant cloud solutions
• Exceptional problem-solving and analytical skills, capable of diagnosing complex technical issues and developing effective solutions
• Excellent communication and collaboration skills, adept at articulating complex technical concepts clearly to non-technical stakeholders
• Ability to participate in on-call rotations across our suite of tools

Responsibilities

• Designing, developing, and optimizing Slack integrations, workflows, and apps to enhance internal collaboration efficiency and user experience
• Developing custom scripts or leveraging third-party solutions to move data between collaboration tools such as Slack, Asana, Airtable, Jira Cloud, and Salesforce
• Reviewing and optimizing existing scripts and integrations for performance, scalability, and reliability
• Collaborating closely with stakeholders and cross-functional teams to gather requirements, troubleshoot issues, and deliver clear documentation on processes and outcomes
• Conducting regular assessments to ensure collaboration tools and integrations comply with information security and governance best practices
• Leading complex migrations from on-premise data center tools to modern cloud solutions
• Providing mentorship and technical guidance to junior team members, fostering a culture of continuous learning and innovation
• Staying current with the latest industry trends, especially related to Slack, cloud technologies, and security standards

Benefits

• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits
• $162,000 — $190,000 USD