Safety Consultant, Training Lead

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a Safety Consultant - Training Lead. You will play a key role in developing and delivering training programs for internal employees, partners, and customers on Veeva Vault Safety applications. This position involves designing course curriculum, managing onboarding programs, creating individualized training plans, and collaborating with various teams. The ideal candidate possesses a Bachelor's degree, 3+ years of experience in technical training, and strong communication and project management skills. Veeva offers a competitive compensation package, including benefits such as health insurance, flexible PTO, retirement programs, and a charitable giving program. This is a Work Anywhere role, offering flexibility to work from home or in the office.

Requirements

• Bachelor's Degree, preferably in Technical Communications, English, Education, Instructional Design or equivalent
• 3+ years educating people on technical enterprise software solutions. This experience may be pure training/instructional design work or may be system implementation/consulting work with a heavy emphasis on training
• Proven ability to quickly learn industry terminology, processes, and systems in order to design and develop effective training courses
• Proven ability to build and maintain relationships with subject matter experts and align curriculum development priorities with business needs
• Demonstrate a solid understanding and application of adult learning principles and training evaluation
• Excellent verbal, reading, and writing ability in English
• An eye for quality and committed focus on customer success, employee success, speed, and doing the right thing
• Flexible, collaborative, team-oriented individual who shows initiative and holds themselves and others accountable
• Excellent leadership, communication, and project management skills
• Travel to deliver on-site training upon request (up to 20%); international travel is possibly required

Responsibilities

• Work under the direction of Practice Manager, Vault Safety to shape a course curriculum and content for the Veeva Vault Safety applications
• Manage and ensure the ongoing success of the Safety Onboarding Program and Customer and Partner Training offerings
• Create individualized training plans for new hires to quickly onboard and prepare consultants for project work in specific roles
• Work closely with Professional Services consultants and managers to ensure training is aligned with business needs
• Administer training content in Veeva’s internal Learning Management System
• Own and organize training content. Delegate creation and revisions of content if necessary
• Proactively perform training needs assessments and respond strategically to evolving business needs
• Strategically develop effective training programs and materials, making regular modifications and improvements, when necessary
• Communicate effectively across multiple cross-functional teams. Harness relationships
• Ensure consistency in the delivery and application of department policies, procedures, and standards

Preferred Qualifications

• Background in Pharmacovigilance, Life Sciences and/or Veeva products is a huge plus
• Background in the SaaS domain

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program