Sales Administrator, Business Development

Summary

Join Bitcoin Depot's dynamic sales and business development team as a remote Sales Administrator! This role requires a proactive, detail-oriented individual to support sales efforts while maintaining a customer-focused approach. You will utilize Salesforce and Microsoft Office tools, conduct research, process orders, and maintain sales records. Excellent communication and organizational skills are essential. Previous experience in sales support or a similar administrative role is required. Bitcoin Depot offers a competitive benefits package, including 401k matching, health benefits, paid time off, and a remote-first environment.

Requirements

• Proficiency in Salesforce, Microsoft Office Suite (Word, Excel), and research platforms (Google, LinkedIn)
• Exceptional organizational skills, attention to detail, and the ability to prioritize tasks
• Strong written and verbal communication abilities
• Previous experience in sales support, customer service, or a similar administrative role

Responsibilities

• Deliver exceptional customer service and demonstrate technical expertise
• Utilize Microsoft Office tools, including Word and Excel, to manage tasks efficiently
• Conduct research using Google, LinkedIn, and other tools to analyze industry specifications and gather relevant data
• Accurately process and enter customer orders, ensuring a high level of attention to detail
• Maintain and update sales and customer records in Salesforce or similar systems
• Provide administrative support to Business Development, Sales, and Operations teams
• Assist Account Management with after-sales support, ensuring a seamless customer experience
• Communicate customer feedback to the relevant teams to drive continuous improvement
• Offer support through various communication channels, including phone, email, video conferencing, and text
• Demonstrate excellent communication skills across all mediums
• Manage calendars, schedule meetings, and handle correspondence effectively
• Tasks include taking meeting minutes, preparing quotes, sending follow-up emails, and maintaining organization
• Provide general support for trade shows and related events

Preferred Qualifications

• An Associate’s Degree in Marketing, Business Administration, or a related field
• Candidates without a degree must have a minimum of 3 years of relevant experience

Benefits

• 401K Matching
• Health benefits are offered with a company contribution toward premiums
• Paid wellness membership
• Equity
• Paid time off & holidays
• Annual in-person team-building events
• Virtual team building events
• Remote first environment