Sales Administrator

Summary

Join ZigZag Global as a Sales Administrator and contribute to a dynamic sales team based remotely in Bulgaria. This permanent, full-time role focuses on enhancing sales efficiency through key administrative tasks, data management, and sales enablement support. You will prepare tailored demo environments and videos, manage the CRM, handle contract administration, and support various sales operations. The ideal candidate possesses strong organizational skills, CRM experience (HubSpot preferred), and excellent communication skills. This role offers a competitive salary, benefits including healthcare and food vouchers, and professional development opportunities.

Requirements

• Strong administrative and organizational skills with keen attention to detail
• Experience in CRM management, preferably with HubSpot or a similar system
• Ability to manage multiple projects simultaneously while meeting deadlines
• Strong communication skills in English, both written and verbal
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and data reporting tools
• Be willing to learn and communicate ZigZag’s technical (e.g. APIs) and logistic solutions to technical and non-technical audiences
• Self-motivated and proactive, with the ability to work independently and as part of a team

Responsibilities

• Prepare bespoke demo environments tailored to retailer prospects’ needs, as directed by the sales team
• Develop demo videos for individual retailers and industry trade shows, ensuring key features are highlighted and keeping generic feature videos updated
• Act as the primary focal point for CRM management, maintaining dashboards, ensuring data accuracy, and coordinating updates with the sales team
• Work closely with the tech team to develop and refine sales dashboards
• Manage pipeline reporting, generating weekly and ad-hoc reports summarizing sales performance against targets for review by Commercial & Sales Directors
• Serve as the central administrator for ContractBook, ensuring templates are up-to-date, version control is maintained, and files are well-organized
• Manage the overall contract database and serve as the focal point for contract-related requests
• Support RFI, RFP, and Tender processes, gathering necessary data and assisting in document preparation
• Assist in the production of Monthly Business Review (MBR) decks, ensuring data accuracy and consistency in reporting tables
• Organize and manage ad hoc projects involving data collation and reporting
• Plan and coordinate team meetings, including venue booking, agenda preparation, and guest speaker arrangements
• Assist Sales and Marketing teams in planning trade shows, coordinating appointments, and handling communication logistics

Preferred Qualifications

• Experience with Asana or similar is preferred
• Experience in sales support, operations, or a related field is an advantage
• Familiarity with video editing software is a plus but not required

Benefits

• Competitive salary
• 20 days holiday plus bank holidays. Additional day holiday after every full year of service (up to 5 additional days) plus a bonus day off for your birthday
• Collaborative working environment
• Healthcare insurance with dental service include
• Food vouchers (200 BGN/month per person)
• Annual L&D budget
• Employee referral bonus scheme
• Office Equipment Budget
• Mental Health Support