Remote Sales and Enrollment Coordinator

Summary

The job is a remote position in StudyPoint's Enrollment Team, where the employee will follow up with families seeking academic and/or test prep support, drive sales, manage leads, and collaborate effectively with teammates. The role requires excellent interpersonal skills, ability to multitask, attention to detail, proficiency with certain software, a bachelor's degree, and a specific work schedule.

Requirements

• Excellent interpersonal skills with demonstrated ability to work with a wide variety of customers and employees
• Excitement around closing the sale and helping families achieve the best possible solution for their child
• Ability to multitask and handle a high volume of calls and emails
• Careful attention to detail and capable of quickly processing verbal and written information
• Experience working in an environment with shifting priorities and ability to learn new systems
• Enthusiasm for 60-80 outbound calls in response to online inquiries, and a total 3-4 hours of phone talk time per day
• Proficiency with Google Suite, Microsoft Office and experience working with a CRM database
• Quick learner that can adapt and learn in a busy, ever-changing environment
• Work schedule of 9:00 AM - 6:00 PM, M - F and some Saturdays during January, February, July & August. Willingness to put in extra hours where needed during busiest seasons (winter & summer)
• Bachelor’s degree
• Access to a dedicated home office, including high-speed internet connection. We provide all of the technology you need

Responsibilities

• Drive StudyPoint’s academic program sales through lead management and follow-up
• Field online inquiries from families looking to enroll students in academic programs
• Maintain a high volume of outbound calls to potential customers, with a focus on lightning fast follow-up to online inquiries
• Assist in matching tutors with students based on personality, interests, schedule, and academic goals; make initial contact and perform initial consult before passing lead to an experience Enrollment Director
• Achieve, and exceed, metrics-driven sales goals
• Manage time and prioritize effectively across a variety of tasks with a high level of organization and efficiency
• Collaborate effectively with teammates and build strong relationships with customers and colleagues
• Receive frequent coaching and feedback, as well as ongoing training and development, to continuously hone your sales skills

Benefits

• Competitive salary with option to move to performance-based commission plans after initial training period
• Salary range starts at $42,000 - $52,000 DOE
• Three weeks paid time off in your first year with 9 paid holidays, plus your birthday off
• Annual paid volunteer day to do community service/charity work
• Health, vision, and dental coverage options
• Significant discounts on tutoring for family members
• 401k option
• Work from home