Sales Development Representative

Summary

Join Mark43, a company empowering communities with cutting-edge public sector technology, as a Sales Development Representative. This role offers hands-on training and valuable B2G sales experience, fostering career growth. You will proactively identify and convert prospects, develop lead generation campaigns, and engage with agencies to understand their needs. Success involves meeting targets, managing prospect experience, delivering solution descriptions, and providing sales support. Mark43 offers a collaborative team environment, career development opportunities, and a chance to contribute to mission-critical software supporting first responders.

Requirements

• Bachelor’s Degree from an accredited university
• 3+ years of experience in a sales development role, ideally within the public sector or a related field
• Proven success in prospecting and qualifying leads for SaaS solutions
• Strong written and verbal communication skills
• Basic understanding of cloud-native applications
• Demonstrated interest in GovTech and modernizing public safety space
• Ability to empathize with diverse user groups and understand their unique needs
• A self-motivated, outgoing, and driven attitude, with a commitment to excellence and detail
• Openness to travel up to 25% as required for the role

Responsibilities

• Proactively identify and convert prospects into qualified leads by conducting thorough analyses and handling early qualification calls
• Develop and execute effective lead generation campaigns across multiple channels
• Engage with agencies of various sizes to understand their needs and identify opportunities to fulfill those needs with Mark43’s cloud solutions
• Meet and exceed daily, weekly, monthly, and quarterly targets, including pipeline generation and activity-based metrics
• Manage and enhance the early prospect experience, from initial intake to hand-off to Account Executives
• Deliver high-level solution descriptions and partner with the Solutions Engineers team to deliver product demos
• Provide tactical sales support on high-priority opportunities and prospects
• Utilize best-in-class sales and communication tools to accelerate lead generation and maintain high activity levels
• Professionally communicate with prospects via phone, video calls, and email consistently
• Travel up to 25% to attend industry events, engage with prospects, and support sales initiatives

Preferred Qualifications

• Familiarity with SalesHub for managing outreach sequences and automation
• Experience using Salesforce for customer relationship management
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint) for data analysis and presentations
• Knowledge of live chat capabilities to engage with prospects in real time

Benefits

• Comprehensive career development with a focus on building frontline sales skills and knowledge of the public sector
• Responsibility for contributing to mission-critical software that supports first responders and government agencies
• A collaborative and supportive team environment, working closely with Account Executives, Marketing, Communications, and Customer Success teams
• Opportunities for career growth in an environment that celebrates your achievements
• Exposure to enterprise software products and government sales best practices
• Direct mentorship and support from experienced sales leaders
• A team that values your input and fosters a culture of innovation and excellence
• A workplace dedicated to enhancing public safety through impactful software solutions