Sales Development Representative

Summary

Join Uptempo as a Sales Development Representative (SDR) and contribute to our growth by uncovering opportunities for our marketing operations suite. You will contact prospective customers, manage inbound inquiries, and leverage various tools to connect with prospects. This remote position requires outbound and inbound activities, including personalized outreach and qualifying leads. You will collaborate with other teams, utilize sales technology, and meet performance metrics. The role demands strong interpersonal skills, technological aptitude, and a customer-centric approach. Uptempo offers a flexible work schedule to accommodate our global team.

Requirements

• Higher education or equivalent experience
• Comfortable with cold calling customers
• Highly passionate, curious, detailed and motivated self-starter with a competitive drive to exceed goals while continuously improving. A desired to grow in your career with an entrepreneurial mindset
• Strong interpersonal skills; ability to professionally interact with a diverse blend of personalities to build relationships and reach agreement with clear and deliberate written and verbal communication
• Demonstrable ability to learn and master new technology and processes, with working knowledge of Microsoft Office products
• Excellent researching and problem-solving skills, including the ability to analyze, compare, evaluate, reconcile and derive actionable insights

Responsibilities

• Facilitate targeted prospecting and Outreach activities to connect with prospective customers in a personalized 1:1 approach to Marketing, Finance, and Operations decision makers and key players at large enterprises
• Respond to and qualify inbound inquiries (Calls, Web-Leads, Email, Social, Chats) to assess interest-level and potential solution needs, prior to progressing prospects and customers forward towards actionable next steps with the appropriate account resource in Sales
• Learn continuously and develop into a sales development and customer expert; become a trusted advisor to prospects and customers by seeking to authentically understand their goals and position appropriate next steps with BrandMaker as the means to achieve them
• Collaborate closely with Product, Marketing and Sales in understanding and anticipating the needs of customers to consistently meet and exceed sales pipeline goals
• Extensive daily use of an advanced sales technology (Salesforce, ZoomInfo, LinkedIn Sales Navigator, Outreach and similar sales and marketing technology tools) to ensure accurate data management practices that provide verifiable performance measurements and trusted customer insights
• Demonstrate a professional, customer-centric approach during all interactions and initiatives
• Meet and exceed performance metrics for activities and Sales Qualified Leads that drive active opportunities for sales to pursue and win

Preferred Qualifications

• Previous experience in technology, marketing, software and/or sales
• Fluency in another language outside of English. (Any language is great!)

Benefits

• This is a remote position in the United States
• We are a fully remote organization with team members working in North America and Europe. For our global team to work together, we need to have a degree of flexibility in work schedules. This means that if you’re on the west-coast you may see the occasional 7am meeting on your calendar