Sales Development Representative

Summary

Join Everway, a dynamic organization born from the merger of Texthelp and n2y, and contribute to our mission of advancing learning and communication globally. As a Sales Development Representative within our Workplace division, you will play a crucial role in driving revenue growth. You will be responsible for generating high-quality sales appointments, managing leads, and engaging with prospective clients across various channels. This role demands a results-oriented approach, strong communication skills, and experience in lead generation and qualification. The position offers a competitive compensation and benefits package, including health insurance, retirement plan, and flexible time off.

Requirements

• 1+ year of relevant sales experience, including cold calling, lead nurturing, and lead qualification
• Proven track record of consistently exceeding sales targets while delivering an exceptional customer experience, particularly through remote channels
• Proficiency in IT tools, with experience using Google Suite or Microsoft Office, including Sheets or Excel
• Minimum of 2 years’ experience working with CRM systems, preferably Salesforce
• Demonstrated ability to leverage social media platforms (e.g., LinkedIn, Twitter) and an established network to enhance both personal and company brand in a B2B environment
• Strong presentation, communication, and interpersonal skills
• Solid commercial acumen with the ability to identify business opportunities and drive revenue growth

Responsibilities

• Ensure the sales teams have quality appointments by making outbound calls to qualified leads
• Conduct/perform prospecting activities including making cold calls, sending emails, delivering on social strategies, etc
• Manage all business-related activities at the forefront of the sales process on Marketing Qualified Leads (MQLs)
• Qualify, nurture, manage and convert MQLs to Sales Qualified Leads (SQLs) using a systematic process developed through collaboration with sales and marketing leaders
• Explain our products to prospects including inbound marketing leads and outbound prospecting leads
• Perform sales presentations over the phone, web and in-person as needed
• Produce creative strategies for targeting decision-makers at prospect accounts in order to book sales appointments and influence company revenue
• Make effective use of CRM to track, assign, and qualify leads
• Maintain pipeline of prospects via Outreach Sales Enablement platform and achieve agreed targets of booked meetings for acquisition team
• Research and build database of contacts
• Accurately update and maintain internal records and systems
• Ensure the start of the customer journey reflects our business in a positive light
• Generate reports as required to track business metrics
• Applicants must be willing and able to undertake occasional travel as required for the role

Preferred Qualifications

• Experience working in a SaaS business environment
• Strong understanding of digital products and services, with an aptitude for navigating technology-driven sales

Benefits

• Health, dental, vision, life, and disability insurance
• Company matching 401(k) savings plan
• Flexible time off plans