Inbound Sales Development Representative

Summary

Join Muck Rack, a leading SaaS platform for PR and communications professionals, as an Inbound Sales Development Representative. You will be responsible for qualifying inbound leads, scheduling meetings for Account Executives, and managing lead information. Success will be measured by meetings booked and qualified meetings held. This fast-paced role requires strong task management, attention to detail, excellent communication skills, and the ability to build rapport quickly. Muck Rack offers a fully distributed work environment, competitive compensation, comprehensive benefits, and opportunities for professional development. If you're detail-oriented, tech-savvy, and have a sales-oriented mindset, apply today!

Requirements

• Have previous experience in a role requiring strong task management, attention to detail, and the ability to meet deadlines in a fast-paced environment
• Possess a sales-oriented mindset, innate curiosity and a love for building relationships with new people
• Have excellent writing skills, with strong attention to detail and the ability to write creative, personalized emails to prospects and to communicate clearly and concisely with team members
• Have a strong phone presence, with a natural ability to connect and engage with potential customers and develop rapport quickly
• Have excellent time management and prioritization skills, with the ability to handle multiple requests simultaneously
• Be highly accountable and self-motivated with a growth mindset that keeps you open to feedback and coaching
• Have a proven track record with learning new tools and technologies quickly—we use Google Apps, Salesforce, Outreach, and Slack, among others
• Be willing to work East Coast hours

Responsibilities

• Respond to, engage with, and qualify inbound leads promptly via email and phone
• Manage and overcome objections from potential buyers
• Schedule meetings strategically to achieve and surpass established quotas
• Proactively manage and overcome objections from potential buyers
• Collaborate effectively across teams, supporting both Sales and Marketing
• Maintain accurate records, activities, and lead assignments in Salesforce to maintain organized CRM data and ensure effective reporting
• Utilize available resources and industry insights to engage inbound leads in a meaningful and effective way
• Continuously learn and stay up to date on Muck Rack’s platform, tools, and evolving features to effectively communicate value to prospects

Preferred Qualifications

Have education, background, or knowledge of the PR and journalism industries

Benefits

• Remote Work, Forever. We’re a fully distributed team and have pledged to remain that way forever. We offer employees a full home office setup, phone & internet reimbursement, and a monthly coworking membership
• Transparent Compensation. We offer competitive geo-neutral pay in the U.S. and review compensation at least once annually to ensure internal equity and alignment with the external market. Depending on the role, we offer either a standardized bonus program or attainable commission structure and an opportunity to earn equity in the company. All employees are eligible for our 401(k) plan* with employer contributions
• Health & Wellness*. Muck Rack provides comprehensive health, dental, vision, disability and life insurance for employees and their families. We offer a high-deductible health plan with 100% premium coverage for individuals, as well as a range of other plan options. Our team also has access to 24/7 Virtual Care, an Employee Assistance Program, employer-funded HSA contributions, and other pre-tax benefits. Team members have access to a quarterly wellness stipend and a free Headspace subscription
• PTO and Family Benefits. Our team enjoys 4+ weeks of off-the-grid PTO, paid sick/mental health days and 13 paid holidays, which can be exchanged for additional PTO with our “Holiday Swap Program.” We also provide up to 16 weeks of fully paid parental leave
• Personal & Professional Development. We grow talent by creating internal pathways for advancement and promotion. Muck Rack conducts bi-annual performance reviews, hosts team-wide workshops, and offers management training and leadership training opportunities. We also provide unlimited subscriptions to L&D platforms including Coursera & O’Reilly, as well as 2 additional days of PTO to dedicate to learning and development