Sales Development Representative

Summary

Join Olo's Sales team as a Sales Development Representative! This role involves managing inbound leads and generating outbound leads through personalized outreach. You'll partner with Account Executives to identify new business opportunities and expand Olo's reach. The position offers remote work flexibility across the U.S. or at NYC headquarters. Responsibilities include building sales opportunities, partnering with Account Executives, experimenting with outreach strategies, using data-driven approaches, managing lead data in Salesforce, and conducting lead research. The ideal candidate possesses experience in quota-carrying sales roles, outbound sales, and sales tools. Olo offers competitive compensation, benefits, and a remote-friendly work environment.

Requirements

• 2+ years experience in a quota-carrying or customer-facing sales or account/business development role, preferably targeting Enterprise companies
• Experience in an outbound sales motion, including prospecting and cold calling
• Experience working with sales tools (e.g. Salesforce and high-end email automation tools such as Salesloft/Outreach/Groove)
• A track record of success, and accountability and consistency in hitting activity and quota metrics
• Experience working with or selling a technical product, or the desire and aptitude to learn

Responsibilities

• Own building top-of-funnel sales opportunities for the Sales team through highly-targeted and personalized messaging, including email segments, calls, and video messages, with the ultimate goal to set meetings with qualified customers that turn into qualified opportunities
• Partner with experienced Account Executives to target prospect accounts, execute effective prospecting strategies, fill the pipeline, and build account plans
• Experiment and test to create high-converting, personalized customer introductions to reach hard-to-reach prospects and develop a library of verified outreach content, templates, sequences, and campaigns across companies and personas
• Use a data driven approach to identify success and focus on optimizing conversion rates which will move the needle
• Manage sales lead data in Salesforce and collaborate with our sales and executive team to ensure success down-funnel and optimize lead generation activity based on deals won and lost
• Conduct research on leads and target accounts using tools such as Hubspot, company websites, ZoomInfo, and LinkedIn Sales Navigator

Preferred Qualifications

Software sales and/or experience in the restaurant and hospitality industry

Benefits

• 20 days of paid time off
• 10 separate sick days
• 11 holidays, plus year-end closure
• Health, dental, and vision coverage for yourself and your family
• A 401k match
• Remote-office stipend
• A generous parental leave plan
• Volunteer time off
• Gift matching policy
• Remote work