Sales Development Representative

Summary

Join Tekmetric, a cloud-based auto-repair shop management system, as a Sales Development Representative (SDR) and contribute to the growth of their customer base and revenue. As an SDR, you will be responsible for generating leads, serving as a liaison for potential customers, building and refining lead information in a CRM, providing details to the sales team for tailored demos, collaborating with other sales team members, ensuring exceptional customer service, and providing coaching to new SDRs. This role offers opportunities for career development and progression, including becoming an Account Executive and advancing within the sales organization.

Requirements

• 1-3 years of work experience (Sales and/or SaaS experience, a plus)
• Experience with following defined processes using a CRM (HubSpot, a plus)
• Innate interest in startups, sales, and technology, with a strong desire to be a top performer
• Strong interpersonal skills and friendly professional demeanor on the phone
• Strong organizational and time management skills
• An honest and genuine approach to helping potential customers
• Strong desire to grow personally and professionally in Sales
• Ability to succeed in a sales quota environment

Responsibilities

• Lead generation through target account selling and outbound cold calling
• Serving as the liaison for potential customers as they interact with different sales roles on their buying journey (i.e. booking demos, demo reminders, follow-ups after demo, etc…)
• Building out and refining information about leads in a CRM, to assist in lead qualification
• Providing useful details to the sales team so they can deliver a tailored demo experience
• Collaborating and keeping active lines of communication with other sales team roles that play a part in the customer journey
• Ensuring all potential customers receive exceptional service from start to finish
• Helping coach and provide light training to new Sales Development Representatives as we grow

Preferred Qualifications

Candidates in the eastern or central time zone preferred

Benefits

• Flexible and remote work opportunities
• Generous PTO
• Exceptional leave programs for all of life’s moments: maternity, paternity and parental bonding, as well as medical leave to care for yourself or loved ones
• Excellent Medical, Dental, Vision and Prescription Drug Coverage
• 401(k) Retirement Savings Plan with a 6% Match
• Employer covered STD, LTD, Life and AD&D Insurance Programs
• Up to $60 monthly for wellness expenses and activities
• Education Assistance- includes undergraduate/graduate courses and continuing education