Remote Sales Engineer

Summary

The Sales Engineer role at Appspace involves partnering with Account Executives to showcase product solutions, setting up demonstrations, and explaining features and benefits to customers and partners. The Sales Engineer will also collaborate with Customer Success and Enhanced Services teams post-sales to drive account expansion. Excellent communication skills on both a technical and business level are required for this position.

Requirements

• Ability to build strong customer relationships leading to trusted advisor status within customer and partner base
• In-depth knowledge of baseline pre-sales product and engineering skills
• Knowledge of relevant solutions sets, product line specifications, performance criteria, and applications of use
• Excellent written and verbal communication, listening, negotiation, and presentation skills
• Ability to work effectively across teams and collaborate with a variety of departments
• Demonstrated history of exhibiting technical knowledge and consultative skills

Responsibilities

• Provide technical and sales support for assigned and prospective customers
• Take the lead on moving opportunities through the sales process from a technical perspective
• Perform technical presentations for customers, partners, and prospects
• Assist with developing formal sales plans and proposals for assigned opportunities
• Understand complex customer technical and business situations and identify where Appspace solutions can provide value
• Act as an SME for ongoing implementations and deployments to provide solutions that fit customer use cases
• Collaborate with our Enhanced Services team and Customer Success team to ensure proposed solutions are properly scoped and, ultimately, successful
• Help drive account and partner relationship building
• Keep up-to-date on relevant competitive solutions, products, and services

Preferred Qualifications

• Prior sales, sales engineering, or solution architect experience
• Working knowledge/use of Salesforce, Scripting, Web Development (HTML, JavaScript, and AngularJS), O365/Azure, working knowledge of containerization/Kubernetes, cloud solutions, IPTV streaming, digital signage/video walls, space management/room booking tools (IWMS, etc.)
• Prior Software/SaaS Company and Industry experience
• Bachelor’s Degree and minimum 5 years professional experience (Computer Science/Information Technology and Engineering fields preferred but not required)

Benefits

• Competitive salaries
• Employer paid medical, dental and vision coverage and mental health resources
• Flexible work schedules
• Remote work opportunities
• A casual dress work environment
• 1/2 day Friday's
• Appspace Quiet Fridays (No non-essential internal meetings scheduled)
• Training allowance
• Training days off