Sales Engineer

Summary

Join ConnectWise as a Sales Engineer and contribute to the success of our technology solution providers. You will partner with the sales team to support sales, generate pipeline, and ensure successful product adoption. This role requires assessing customer needs, offering solutions, and providing technical expertise. You will collaborate with sales teams, conduct product demonstrations, and provide technical training. Success in this position demands strong communication, technical skills, and a proven sales track record. ConnectWise offers a supportive and inclusive work environment with opportunities for professional growth.

Requirements

• Have the capacity to grasp new technologies and complex concepts quickly
• Be able to manage large projects and processes independently with limited supervision
• Possess intermediate knowledge of cybersecurity principles and technologies
• Be able to situationally adapt and understand new technology/processes as per partner requirement
• Have a proven sales track record of success
• Be able to identify opportunities and leverage internal and external resources appropriately
• Have an understanding of relevant products and services
• Possess excellent communication and interpersonal skills
• Be a team player with willingness to work both in a team environment as well as independently
• Have a Bachelor’s degree in related field or equivalent business experience
• Have 3+ years of relevant experience
• Have experience with EDR, SIEM, and Microsoft Security solutions
• Have experience with a business process or management application
• Have experience with Salesforce

Responsibilities

• Provide support to the Sales team(s), with a high attention to detail
• Collaborate with Sales teams to identify client requirements and product technical validation during sales presentations and product demonstrations
• Provide support to the Sales team(s), with an extremely high attention to detail
• Research, analyze, document, and share findings leveraging internal system
• Research and present reports showing potential customers the cost benefit of purchasing company products or services
• Provide technical training to clients and communicate customer feedback for future product developments
• Represent both technical and functional aspects of our suite of products/services and propose how these benefit prospective customers
• Provide exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations
• Execute proof of concepts with prospects at both a technical and business level to show value
• Exercise discretion and judgement regarding product specifications required to address customer requirements, assess customers’ needs, and recommend solutions that optimize value
• Prepare, research, and provide input into technical RFPs/RFQs
• Act as a key point of contact for cross-functional teams to provide product knowledge and technology expertise through training, coaching, and product support
• Pursue and maintain professional and technical knowledge through ongoing training and education
• May coach and review the work of other team members

Preferred Qualifications

• Have familiarity with compliance standards such as CMMC and NIST
• Have experience in relevant channels such as MDP, VAR, OE, TSP, Internal IT, and/or MSP

Benefits

• Onsite/Hybrid/Remote depending on location
• 20-30% travel may be required
• May require occasional work outside of normal business hours (conferences, events, securing deals, etc.)