Sales Engineer

Summary

Join ConnectWise as a Sales Engineer and be responsible for assessing the application of products/services, offering solutions that meet customer needs, and partnering with the sales team to drive sales support and successful product adoption. You will collaborate with sales teams to identify client requirements, provide technical training to clients, and represent the technical and functional aspects of ConnectWise's product suite. The role involves researching and presenting cost-benefit analyses, executing proof-of-concepts, and preparing technical RFPs/RFQs. You will act as a key point of contact for cross-functional teams, providing product knowledge and expertise. This position requires a proven sales track record and excellent communication skills.

Requirements

• Capacity to grasp new technologies and complex concepts quickly
• Ability to manage large projects and processes independently with limited supervision
• Intermediate knowledge of cybersecurity principles and technologies
• Ability to situationally adapt and understand new technology/processes as per partner requirement
• Proven sales track record of success
• Ability to identify opportunities and leverage internal and external resources appropriately
• Understanding of relevant products and services
• Excellent communication and interpersonal skills
• Team player with willingness to work both in a team environment as well as independently
• Bachelor’s degree in related field or equivalent business experience
• 3+ years of relevant experience
• Experience with EDR, SIEM, and Microsoft Security solutions
• Experience with a business process or management application
• Experience with Salesforce

Responsibilities

• Provides support to the Sales team(s), with a high attention to detail
• Collaborate with Sales teams to identify client requirements and product technical validation during sales presentations and product demonstrations
• Provides support to the Sales team(s), with an extremely high attention to detail
• Researches, analyzes, documents, and shares findings leveraging internal system
• Researches and presents reports showing potential customers the cost benefit of purchasing company products or services
• Provides technical training to clients and communicates customer feedback for future product developments
• Represents both technical and functional aspects of our suite of products/services and proposes how these benefit prospective customers
• Provides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations
• Executes proof of concepts with prospects at both a technical and business level to show value
• Exercises discretion and judgement regarding product specifications required to address customer requirements, assesses customers’ needs, and recommends solutions that optimize value
• Prepares, researches, and provides input into technical RFPs/RFQs
• Acts as a key point of contact for cross-functional teams to provide product knowledge and technology expertise through training, coaching, and product support
• Pursues and maintains professional and technical knowledge through ongoing training and education
• May coach and review the work of other team members

Preferred Qualifications

• Familiarity with compliance standards such as CMMC and NIST
• Experience in relevant channels such as MDP, VAR, OE, TSP, Internal IT, and/or MSP

Benefits

• Onsite/Hybrid/Remote depending on location
• 20-30% travel may be required