Sales Engineer

Summary

Join Eagle Eye Networks, a global leader in cloud video surveillance, as a Sales Engineer based in Sydney, NSW. This role involves providing technical expertise, solution design, and customer guidance to support sales efforts. You will drive sales, manage pipelines, and collaborate with the Regional Sales Manager and channel partners. Responsibilities are tailored to your experience level, engaging with diverse clients from SMBs to large enterprises. The position offers flexibility and requires occasional travel. You will be responsible for the full sales cycle, from initial contact to successful implementation through our partner network.

Requirements

• 1-3 years of experience in a Sales Engineer or comparable role, ideally within video surveillance or SaaS industries
• Bachelor’s degree or equivalent experience in Computer Science, MIS, Engineering, or related fields required
• Proven ability to conduct high-quality product demonstrations for both technical and executive audiences
• Strong interest in high-tech solutions and a passion for continuous learning about relevant technologies
• Excellent organizational, planning, and multitasking skills
• Solid understanding of TCP/IP Networking
• Confidence in expanding beyond current technical skill set and capabilities
• Proficiency in Cybersecurity principles and practices

Responsibilities

• Develop in-depth product knowledge to effectively communicate key features, benefits, and use cases
• Provide pre-sales technical assistance to sales teams, partners, and customers
• Deliver compelling remote product demonstrations and presentations to showcase our solutions
• Train internal sales personnel and resellers on products and offerings
• Support evaluations, proof-of-concepts (PoCs), and pilot programs
• Stay updated on industry trends and competitive landscapes
• Assist in responding to RFPs and technical queries
• Design customized solutions that align with specific customer needs
• Guide sales teams on optimal solution positioning and product alignment
• Consult on system design, including hardware specifications, subscriptions, and integrations
• Specify system hardware to meet project requirements and customer expectations
• Drive the creation and development of a robust sales pipeline through proactive prospecting, lead follow-up, and nurturing client relationships
• Progress deals from initial contact through to successful closure by identifying client needs, showcasing value, and delivering tailored solutions
• Oversee the full sales cycle, ensuring smooth transitions from the sales team to our partner network for implementation
• Negotiate contracts, address objections, and close deals with clients, from SMBs to large enterprises, based on your experience level
• Meet and exceed annual sales quotas
• Work collaboratively with our partner network to ensure seamless transitions for the successful implementation of sales deals
• Cultivate and maintain strong relationships with both clients and partners to drive long-term business success