Sales Engineer

Summary

Join Incognia, a fast-growing innovator in next-generation identity solutions, as a Sales Engineer. You will play a key role in winning direct customers and expanding Incognia's business globally. Responsibilities include acting as a technical advisor during presales and onboarding, partnering with various teams to win deals and improve solutions, creating presentations, acting as a customer SME internally, driving technical aspects of strategic partnerships, collaborating with Customer Success, staying updated on product and industry developments, and contributing technical insights. This role requires experience in authentication, biometrics, or related fields, proven experience as a Sales Engineer or technical Customer Success representative, a technical background in software/API integration, strong communication skills, and early-stage company experience. Incognia offers a competitive salary and benefits package, details of which can be found in their e-book.

Requirements

• Previous experience in or working knowledge of authentication, biometrics, anti-fraud, digital identity, cyber security or mobile technologies
• Proven work experience as a Sales Engineer or technical Customer Success
• Technical background with understanding and/or hands-on experience in software/API integration, backend/full stack development, mobile (Android and iOS) and/or SQL
• Strong client-facing and communication skills with ability to creatively explain and present complex concepts in an easy to understand manner
• Excellent presentation and verbal and written communications skills
• Good organizational, time management and troubleshooting / code review skills
• Early stage company experience

Responsibilities

• Act as the technical trusted advisor to our direct customer during the presales and onboarding process, which includes technical diligence, proof of value (POV), product support, and SDK and API integration
• Partner with Engineering, Data Science, Product and Marketing to win deals, continually improve our solution to solve customer pain points, and expand our business and market presence
• Create and deliver powerful presentations that clearly communicate POV results
• From a technical perspective, act as the customer SME internally to Product, Engineering, Data Science and Marketing by combining technical insights with a keen understanding of our customers
• Help drive technical side of Incognia strategic partnerships, critical to Incognia’s GTM strategy
• Work closely with Customer Success to ensure smooth customer transitions throughout the sales and account management process
• Keep up with product updates
• Stay up to date about the broader identity, authentication and security ecosystem and share relevant insights internally

Benefits

CLT Salary between R$ 11.880,98 to R$ 13.364,48 + variable pay