Sales Engineer

Summary

Join Glia as a Sales Engineer and leverage your technical expertise and strategic thinking to guide sophisticated enterprises through their digital transformation. You will serve as the technical expert, supporting prospects from initial engagement to final sales, handling complex technical challenges and developing risk mitigation strategies. This role involves a dynamic mix of technical sales, proof-of-concept support, and ongoing technical guidance. You will collaborate across departments, present complex information clearly, and maintain a deep understanding of industry trends. The ideal candidate is a proactive problem-solver who excels in a collaborative setting and can effectively lead projects and teams.

Requirements

• 5+ years in Sales/Solutions Engineering, ideally within a technology or SaaS environment
• In-depth knowledge of HTML, CSS, JavaScript, and API integrations
• Capable of discussing designs and implementing complex telecommunication solutions to ensure a proper understanding of operational efficiency and seamless integration with existing infrastructure
• Demonstrated ability to manage complex technical projects and lead technical strategy in sales engagements
• Strong ability to foresee potential risks in project plans and sales strategies, with a proven track record of developing effective mitigation tactics
• Exceptional communication skills, with a knack for presenting technical information to various stakeholders clearly and persuasively
• Proven success in fostering collaboration across multiple departments and effectively managing stakeholder relationships
• Deep understanding of the industry, including trends, challenges, and opportunities, with the ability to translate this knowledge into actionable sales strategies

Responsibilities

• Handle complex technical challenges, leveraging the support of managers and teams
• Expert in API data integrations
• Develop and implement risk mitigation strategies to proactively address potential risks and minimize their impact on sales outcomes
• Delegate tasks appropriately, integrate technical needs into project planning, and choose the most effective project management strategies
• Navigate and resolve complex client issues, fostering collaboration across departments and managing communication challenges with diverse stakeholders
• Present complex information clearly and concisely during meetings, ensuring all communications are impactful and directly support business objectives
• Maintain a deep understanding of industry trends, regularly contributing insights in meetings and strategic discussions
• Develop and maintain deep, personalized customer relationships, leveraging those to advance business objectives
• Able to utilize our entire library of stories and case studies to share knowledge and experiences across the Glia product set effectively

Preferred Qualifications

• Has extensive expertise in SIP/Telephony systems 3 - 5 years of experience
• The ideal candidate will have proven experience with SIP trunking solutions, designing IVR systems, and integrating VoIP technologies with enterprise-level Unified Communications platforms

Benefits

• Stock options and Competitive salary
• Professional development support (trainings, courses, conferences, books, etc)
• Access to all the latest tools and equipment you’ll need
• Sports compensation, reimbursement for therapy, counseling sessions
• Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)