Sales Engineer

Summary

Join Lookout, a leading cybersecurity company, as a Sales Engineer and be a key player in the Italian market. You will be responsible for technical pre-sales activities, supporting customers and partners, and contributing to demand generation. This role requires strong technical skills in mobile operating systems, endpoint management, and cybersecurity, along with excellent communication and presentation abilities. You will collaborate with internal teams, build the Lookout brand, and contribute to the global Sales Engineer community. The ideal candidate has 7+ years of experience in a technical pre-sales role within a SaaS or high-tech environment. Lookout offers a fully remote work environment, competitive salary and bonus, equity share, medical insurance, pension savings, and term life and disability insurance.

Requirements

• Graduate level in an appropriate technical field
• Good knowledge of mobile operating systems - iOS / Android
• Good knowledge of endpoint management - MDM / EMM / UEM and endpoint security solutions - EPP, EDR etc
• Conversant and knowledgeable on the current security landscape - prominent risks, threats, APT groups, TTPs etc
• API knowledge and experience
• Solid understanding of customer use cases and common business drivers
• Fluency (written and spoken) in English and Italian (native language level)
• Clear and concise communication skills - not afraid to speak up, with judicious communication style
• A winning mindset - when faced with challenges you ask ‘how’ and are not afraid to take the lead on planning a solution. You are resilient and persistent and able to keep course for the long-run, not phased by minor set-backs
• You are a natural proven problem solver with the ability to come up with innovative solutions that build trust and gain buy-in
• Excellent presentation and communication skills and the ability to boil down complex topics into clear and easily understandable messages
• A self-managing independent worker who can operate autonomously (but who knows how and when to ask for help)
• Excellent time management and prioritization skills
• Strong interpersonal skills with a demonstrated ability to collaborate
• A passion to continue learning and developing Cybersecurity knowledge
• 7+ years experience in a technical pre-sales role, preferably coming in a SaaS or high tech environment
• Valid driver's license required

Responsibilities

• You will be responsible for technical pre-sales in Italy, working directly with our prospects, customers and partners
• You will support Lookout customers and partners in specific pre-sales activities - solution overviews, demos, workshops and PoCs
• As part of the Italian regional team, you will help to plan and deliver demand generation activities - webinars, training sessions and assisting at industry conferences and events
• You will build your security knowledge and establish yourself as a thought leader for mobile endpoint security
• You will work collaboratively with Lookout’s Support and Customer Success teams in the region to drive successful customer deployments and ensure high levels of customer satisfaction
• You will help respond to customer requests for information and build winning proposals in a timely and professional manner
• You will communicate customer requirements and competitive data, including feature needs, and value proposition to the product and marketing teams and senior management
• You will provide input to Technical Sales Management on your ideas to improve Lookout’s chances of success in the market
• You will build the Lookout Security brand by representing externally at seminars and conferences
• You will be an active member of the global SE community, sharing your knowledge and experience on team calls, forums and in our knowledge base

Preferred Qualifications

Scripting / coding skills are beneficial - e.g. Linux shell, javascript, python, php etc

Benefits

• Fully remote working with travel where required - regional and some international
• Market competitive salary + uncapped bonus
• Equity share
• Medical insurance
• Pension savings
• Term life and disability insurance
• Macbook Pro + iPhone and bursary towards home office equipment