Sales Engineer

Summary

Join Red Canary as a Sales Engineer and become a technical expert, collaborating with Account Executives throughout the sales cycle. You will create and deliver customized presentations and demos, facilitate proof-of-concepts, and maintain a comprehensive understanding of the solution's application to business problems. This role requires strong communication and technical skills, including experience with networking, endpoint security, and cloud infrastructure. The ideal candidate will possess a deep understanding of the security industry and be comfortable navigating complex sales processes. The position offers a competitive base salary, commission, stock options, and the opportunity to contribute to a rapidly growing organization. All candidates must be located in the US Eastern Timezone.

Requirements

• Be located within US Eastern timezone
• Have 3+ years sales engineering experience
• Possess knowledge of security industry, including competitors, market needs and trends
• Possess technical knowledge of networking and endpoint security concepts
• Demonstrate a firm understanding of primary security tenants including: confidentiality, integrity, availability, role-based access control, segmentation, etc
• Possess familiarity with fundamental cloud infrastructure concepts: virtual private clouds (VPS), compute, elasticity, and the storage, processing, and securing of data
• Be able to manage multiple projects and work collaboratively in a rapidly growing and changing organization
• Possess strong presentation, verbal communication and interpersonal skills, comfortable working with day-to-day technical practitioners as well as those at C-Level
• Possess understanding of key sales activities
• Be skilled with Windows and Linux command-line and be comfortable with configuring systems, troubleshooting, and interacting with scripts or have experience with scripting languages like Python, PowerShell, Ruby, etc
• Possess practical knowledge of enterprise endpoint detection and response (EDR) solutions including the ability to administer and configure EDRs, understand metadata and its value in delivering visibility to organizations and be driven to proactively hunt through large endpoint datasets in order to find activity of interest

Responsibilities

• Serve as technical expert working alongside Account Executives throughout the entire sales cycle
• Create and deliver custom presentations/demos that capture the problems, solutions, and overall progress throughout the proof-of-concept journey
• Facilitate interactive, informative, and tailored proof-of-concepts
• Maintain a big picture view of the solution, understanding not only the technology but how the solution fits into the overall business problem of prospects that Red Canary is solving
• Willingly push back on customers when it is in their best interest; comfortable with difficult conversations
• Listen first and are adept at working across internal and external teams with competing priorities
• Focus on the needs of prospects and be their internal advocate, looking for and are excited about forging a path forward when none exists

Benefits

• Base salary for this role is $103,125 - $124,687 per year, plus commission for total estimated on-target earnings of $137,500- $166,250
• This role is eligible for a grant of stock options, subject to the approval of the company's board of directors