Sales Engineer

Summary

Join Ridgeline, a tech company combating ubiquitous technical surveillance, as a Sales Engineer. You will be the technical expert in business development, bridging client needs with technical solutions and sales strategies. Partner with various teams to understand client requirements, design solutions, and deliver compelling demos. This role demands a passion for technology, client interaction, and collaboration, requiring expertise in solving complex problems and showcasing innovative solutions. Success involves mastering Ridgeline products, managing the demo environment, consistently supporting the business development team, and establishing a feedback pipeline with product owners. Ridgeline offers a solid work-life balance, flexible remote work options, and a collaborative culture.

Requirements

• Active Secret Clearance (TS preferred)
• Strong interpersonal & presentation skills—comfortable demoing to large audiences, fielding questions, and evangelizing solutions
• Ability to pivot in real time—reading the room and adapting demos/answers to meet client needs
• Collaborative team player—able to thrive in a matrixed environment, working across multiple departments
• Background in Systems or Software Engineering (Networking expertise and Universe familiarity are big pluses)
• Self-starter mentality—proactively learning products, finding bugs, suggesting improvements, and championing new features

Responsibilities

• Client Interaction & Technical Consultation – Engage clients to understand their challenges, conduct needs assessments, and recommend tailored solutions
• Solution Design & Proposal Support – Create detailed solution architectures, system configurations, and technical content for proposals/RFPs
• Technical Demonstrations & Evangelism – Deliver compelling demos, tailoring content to client needs and effectively answering technical objections
• Pre-Sales Support – Partner with BD to ensure technical accuracy in proposals, white papers, and presentations
• Feedback & Continuous Improvement – Serve as a bridge between clients and product teams, providing actionable insights to refine Ridgeline solutions
• Cross-Team Collaboration – Work closely with CIO, engineering, and product teams to align client requirements with product capabilities

Benefits

• Flexible PTO + holidays
• Generous 401k match benefit up to 10%, with an automatic 3% safe harbor contribution and additional matching based on employee contributions
• Medical (HSA & PPO Plans Available), dental, vision, disability, and life insurance
• Employer Contribution to Health Savings Account (HSA)
• Learning & Development opportunities
• Professional coaching services
• Get the technology you want to do your job
• We have free daily snacks & drinks