Sales Engineer

Summary

Join the Sales Engineering team as a Sales Engineer to support the rapidly growing DACH region for Rocket.Chat, providing technical and product expertise with a sales mindset to prospects, customers, and partners.

Requirements

• Proven experience in technical and pre-sales roles
• Fluent in German and English
• Experience with customer training and product presentations
• Experience in communicating with enterprise-level executives and decision-makers in general
• Passionate about sales and technology
• Capable of handling in-depth discussions regarding business and technical requirements and solution value selling via demonstrations and POCs
• Availability to travel
• Experience with systems installation, configuration, and administration of UNIX/Linux
• Containerization tools such as Docker/Kubernetes
• Programming in Javascript and other programming languages
• Working with databases relational/non-relational
• Cloud Platforms such as AWS, Azure, or GCP
• Experience with Active Directory/LDAP

Responsibilities

• Serve as the technical subject matter expert throughout the sales process
• Owning and managing various pre-sales activities – including technical presentations, demonstrations, and proof of concept projects
• Participate in infrastructure conversations to define appropriate system infrastructure needs based on the customers' technology landscape
• Help to drive deeper & wider into the account by identifying requirements for additional resources from other departments within the customer alternatives (i.e., other means of handling their current requirements), and potential internal sponsors
• Understand and document customer business & technical requirements and use them to create value-based proposals, addressing business drivers and pain points – guiding the tech sales cycle toward a technical close and a business win
• Interface with Product Management to relay market demands from prospects/customers
• Install, support, and maintain solutions during Proof of Concept (POC) deployments
• Be responsible for delivering technical content for RFP responses
• Build strong relationships with key contacts in the partner ecosystem by working with the Channel Sales team to build and strengthen relationships with partners
• Oversee product and solutions training and enablement of the partner ecosystem so that they can be leveraged to help drive opportunities to technical close

Preferred Qualifications

• Prior experience with MongoDB is desirable
• Experience with open-source technologies

Benefits

• Flexible Working Hours
• Fully Remote
• Unlimited Paid Time Off
• Holidays and Vacation Days
• Company Laptop and Headphone
• Remote Benefit
• ITalki
• Courses and Books
• Stock Options