Summary
Join Samsara, a pioneer in the Connected Operations™ Cloud, and become a Sales Engineer. You will work with a diverse team to bring our technology to customers in various industries. Daily engagements involve discussions on logistics, fleet maintenance, and asset management, requiring a strong understanding of IoT, cloud infrastructure, and system integrations. You will become an expert on Samsara products, quickly understand customer needs, and provide technical expertise. This role involves educating customers, acting as a liaison between product and sales teams, and championing Samsara's values. The ideal candidate possesses a BS in a relevant engineering field and experience in pre-sales or support.
Requirements
- BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
- Ability to explain complex technical concepts to non-technical audiences
- Basic understanding of electronics and electrical systems
- Well-versed in one of the following: cloud software, networking, automation and control systems
Responsibilities
- Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations
- Demonstrate quick and efficient discovery to understand customer needs and answer any tech questions with the goal of doing so on a single call
- Be highly available for standard demo/account coverage and temporary technical expertise across the entire Samsara Sales Team
- Understand how our devices are installed (enough to explain to a prospect over the phone)
- Educate customers on technical aspects of APIs, and be able to deploy scripts leveraging the Samsara API to a testing environment on demand
- Be an advocate for your AE's, prospects, and customers when it comes to internal tech conversations
- Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs
- Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices
Preferred Qualifications
- 1+ years experience working with customers in a pre-sales or support capacity
- Experience tinkering with hardware gadgets, sensors, or vehicles is a plus
Benefits
- Competitive total compensation package
- Employee-led remote and flexible working
- Health benefits
- Samsara for Good charity fund
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