Sales Engineer

Summary

Join Samsara, a pioneer in the Connected Operations™ Cloud, and become a Sales Engineer. You will work with a diverse team to bring our technology to customers, engaging in conversations about logistics, fleet management, and global asset management. As a Sales Engineer, you will develop a thorough understanding of IoT hardware, cloud infrastructure, and system integrations. This role offers the opportunity to collaborate with various teams and make a real-world impact. The position can be office-based in London or fully remote in the UK. Samsara offers a high-performance culture and a team-oriented environment.

Requirements

• BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
• 2+ years experience working with customers in a pre-sales, customer success, or customer/product support capacity
• Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management
• Ability to explain complex technical concepts to non-technical audiences
• Previous experience managing hardware and/or software product evaluations
• Basic understanding of electronics and electrical systems
• Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation, and control systems
• Fluent in English
• Great time management and organizational skills to work on multiple accounts and projects at different stages

Responsibilities

• Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations
• Articulate to prospects how businesses like theirs use Samsara today to solve problems common to their industry
• Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of concept implementations, etc
• Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SEs to use
• Open the door for deeper entrenchment into accounts (integration, upsell, cross-sell) by becoming a consultant to your customers
• Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs
• Partner with sales executives to plan, prepare, and execute transactions in rapid sales cycles
• Work in multiple levels of the technology stack
• Support sales executives ad-hoc queries and emails
• Build relationships with third-party partners, such as software providers, systems integrators, and installation partners
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

• MS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
• Work experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent language
• Work experience building solutions leveraging open APIs
• Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with Raspberry Pi, Arduino, etc.)
• Consistent track record of success selling complex technical solutions through strategic sales cycles
• Knowledge of MEDDIC/BANT and/or Value Selling sales concepts
• Experience working with product teams internally and feature request processes

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more