Sylogist, Ltd. is hiring a
Sales Engineer

Summary

Join our growing team at Sylogist as a Sales Engineer to market, sell, and deliver SylogistMission CRM. As a product specialist, you will be responsible for direct sales engineering, supporting internal team development, providing input on product development priorities, and assisting with customer proposal responses.

Requirements

• A bachelor’s degree and a minimum of 5 years of experience in software sales or implementation, specifically within the nonprofit sector
• Proven experience with CRM systems, including Dynamics 365 and the Microsoft Power Platform
• Previous sales experience, with success in working with nonprofit organizations and donor management solutions
• Strong presentation skills, with the ability to simplify complex technical topics for diverse audiences
• Attention to detail and ability to manage multiple competing objectives in a fast-paced environment
• Enthusiastic demeanor and excellent communication skills for working with partners and prospects
• Ability to travel up to 25% for client meetings, team collaboration, or conferences

Responsibilities

• Being a product expert and evangelist for SylogistMission CRM
• Maintaining demonstrable CRM environments for prospective clients, ensuring functionality is up-to-date and data sets are reflective of real-world needs
• Building a library of frequently asked questions (FAQs) from prospects and partners to streamline responses to new inquiries
• Partnering with the sales team to engage prospective clients and understand their technical requirements
• Providing technical presentations, demonstrations, and customized solutions that address customer challenges
• Collaborating with internal teams, including Sales, Product, and Engineering, to ensure successful customer engagements, construct winning proposals, and facilitate smooth handoffs to the implementation team
• Defining and refining demonstration storyboards to best showcase product capabilities for various user groups
• Leveraging expertise to drive business process improvements
• Establishing and maintaining trusted-advisor relationships with prospect stakeholders by setting and managing expectations accurately and honestly
• Responding to technical inquiries, RFPs, and RFIs with accurate and detailed information
• Staying current on industry and technology trends to enhance customer discussions and technical demonstrations
• Participating in regular development team standups to stay informed about upcoming product functionality

Benefits

• A company where you can really make a meaningful impact
• A healthy work-life balance
• Benefits that cover health, wealth, and wellness
• An environment where most of our employees are remote