Sales Engineer

Summary

Join Vercel as a Sales Engineer and leverage your technical expertise and sales acumen to support prospects, customers, and the sales team throughout the sales cycle. You will provide expertise on Vercel's platform and solutions, develop and present demonstrations, manage proofs of concept, and respond to security documents. This role requires strong collaboration with internal teams, including Product and Engineering, to ensure customer needs are met. You will advocate for platform enhancements based on customer feedback and contribute to roadmap planning. The ideal candidate possesses strong technical skills, ideally from software development or pre-sales experience, and a passion for helping others understand Vercel's technology. Vercel offers a competitive compensation package, inclusive healthcare, flexible time off, and a work-from-home budget.

Requirements

• You focus on learning, teaching, collaboration, mentorship, and growth
• You have a passion for helping people develop an accurate mental model of how our technology works and have the ability to quickly build a rapport and become a trusted advisor
• You are able to weave together discussions around business benefits, strategic value, and technical efficacy with the ability to envision, create and develop custom demos
• You understand how to manage a project, work to deadlines, and prioritize between competing demands
• You possess strong technical skills, ideally from software development experience or previous pre-sales experience
• You're aware of the broader technical ecosystems, including Headless CMS, Media, payments, eCommerce, Analytics, etc
• You're experienced with web performance, Lighthouse, or Core Web Vitals
• You understand best practices in network architecture and security
• You have 3+ years of experience in a customer-facing sales or consulting role

Responsibilities

• Provide technical support to prospects, customers, and the sales team throughout the entire sales cycle
• Provide expertise in Vercel's platform, solutions, and services and how they can be applied to solve business needs
• Develop and present demonstrations of the Vercel solutions
• Manage and run proofs of concept, guiding measures of success and towards meaningful outcomes
• Respond to security documents, coordinating with other internal specialist teams
• Serve as an interface to Product and Engineering teams, representing Voice of the Customer

Preferred Qualifications

• Deployed Next.js applications to a production environment
• Worked on teams self-hosting Next.js on their Kubernetes (k8s) cluster
• Earned Cloud Solutions Architect Certifications
• Engaged with platform security & privacy regulatory standards like PCI DSS, HIPAA, and SOC-2
• Attained an Undergraduate degree in Computer Science, Engineering or related fields

Benefits

• Competitive compensation package, including equity
• Inclusive Healthcare Package
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
• Flexible Time Off
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed