Sales Engineer

Summary

Join WatchGuard as a Sales Engineer (SE) and contribute to revenue generation within a specified geographic area. You will cultivate strategic relationships with channel partners, providing training, demos, and technical support. Responsibilities include assisting with technical evaluations, delivering technical enablement, and responding to RFPs. You will act as a trusted security advisor, collaborating with sales teams and offering valuable customer and partner feedback. This role requires strong technical skills, excellent communication abilities, and a collaborative spirit. WatchGuard offers a flexible work philosophy, allowing for a blend of office and remote work.

Requirements

• WatchGuard product knowledge or SonicWALL, Fortinet, Sophos & other key competitor product knowledge
• Strong networking background including TCP/IP, DHCP, DNS, VLAN, Routing
• Basic/good experience with Virtualization Technologies
• Effective written and verbal communication, listening, negotiation and presentation skills
• Ability to balance competing priorities
• Ability to self-manage and work remotely
• Driving License B
• Five (5)+ years pre-sales technical experience working for a reseller or manufacturer
• Proficient in English communications

Responsibilities

• Identify, develop, and expand technical relationships with key reseller partners in territory
• Drive revenue growth through supporting reseller partners during technical presales activities to end users
• Identify, develop, and expand technical relationships with key partners
• Assist field sales with pre-sales and post-sales support
• Assist in increasing reseller, partner, and end user adoption of WatchGuard’s products through tradeshows and training (seminars, webinars, technical trainings, etc.)
• Drive coordination of inter-departmental technical resources as needed to close prospective opportunities
• Escalate and resolve partner and customer issues when appropriate
• Assist customers/partners during evaluation with the setup and configuration of all WatchGuard products
• Identify and report on competitive trends (products, promotions, etc.)
• Create technical content to present to various audiences including end users and partners
• 30 Days: Basic introductions to key WatchGuard personnel, get acquainted with WatchGuard’s CRM for activity logging, participate in scheduled SE & PM team calls, start shadowing SE team partner/customer calls
• 60 Days: Complete initial home lab setup, handle direct technical requests from partners and customers
• 90 Days: Complete all sales certifications, travelling with sales team for partner meetings
• 120 Days: Complete first product line technical certification

Preferred Qualifications

• Endpoint security background a plus
• WatchGuard or competitor technical & sales certifications recommended

Benefits

• Our flexible work options allow you to balance personal and professional priorities, empowering you to thrive in all areas of life while contributing meaningfully to our team's success
• We understand the importance of work-life balance and offer a range of caregiver support benefits, including parental leave, family care resources, and flexible work arrangements tailored to individual needs