Sales Engineer

Summary

Join WatchGuard as a Sales Engineer and contribute to revenue generation within a specified geographic area. You will forge strategic relationships with channel partners, providing pre-sales and post-sales technical support. Responsibilities include training partners, conducting product demonstrations, assisting with customer evaluations, and creating technical content. You will act as a primary technical contact for end users, addressing their questions and concerns. This role requires strong technical skills, excellent communication abilities, and the capacity to work both independently and collaboratively. WatchGuard offers a flexible work philosophy, allowing for a blend of office and remote work.

Requirements

• WatchGuard product knowledge or SonicWALL, Fortinet, Sophos & other key competitor product knowledge
• Strong networking background including TCP/IP, DHCP, DNS, VLAN, Routing
• Effective written and verbal communication, listening, negotiation and presentation skills
• Ability to balance competing priorities
• Ability to self-manage and work remotely
• Three (3)+ years pre-sales technical experience working for a reseller or manufacturer
• Minimum medium-grade professional training in IT related field or an equivalent combination of education and experience
• Proficient in English communications

Responsibilities

• Identify, develop, and expand technical relationships with key “indirect” reseller partners in territory
• Drive revenue growth through reseller partners to end customers by providing pre-sales technical support and technical trainings
• Identify, develop, and expand technical relationships with key partners
• Assist field sales with pre-sales and post-sales support
• Assist in increasing reseller, partner, and end user adoption of WatchGuard’s products through tradeshows and training (seminars, webinars, technical trainings, etc.)
• Drive coordination of inter-departmental technical resources as needed to close prospective opportunities
• Escalate and resolve partner and customer issues when appropriate
• Assist evaluation customers with the setup and configuration of all WatchGuard products
• Identify and report on competitive trends (products, promotions, etc.)
• Create technical content to present to various audiences including end users and partners

Preferred Qualifications

• Endpoint security background a plus
• WatchGuard or competitor technical & sales certifications recommended

Benefits

• Parental leave
• Family care resources
• Flexible work arrangements