Sales Engineering Intern

Summary

Join Samsara's Sales Engineering Internship program and contribute to a team developing connected operations technology for diverse industries. You will assist the Global Sales Team with technical inquiries, conduct technical trials, create software solutions, and provide technical assistance. The internship involves managing digital content, updating lab infrastructure, participating in product testing, and gathering customer use cases. You will also champion Samsara's cultural principles. This role is based in San Francisco; relocation assistance is not provided. The internship offers valuable experience in IoT, hardware, software, and sales strategy.

Requirements

Currently earning a Bachelor’s or Master’s degree in Electrical Engineering, Computer Science or a related technical field, with exposure to a related business discipline (MIS/BIS/IS)

Responsibilities

• Assist the Global Sales Team with their technical inquiries and tasks by monitoring and maintaining an inbound question queue
• Assist with technical trials across Samsara’s Sales Engineering team as necessary to convey the value of a Samsara solution within a prospect’s operation
• Create software scripting solutions and integrations where appropriate to assist with technical proof of concepts
• Be available for internal Q&A from Samsara account teams requesting technical assistance on behalf of their customers
• Produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration
• Update and manage internal hardware and software lab infrastructure, both in office and remote kits
• Coordinate and participate in new product testing activities
• Gather and highlight industry-specific customer use cases for Samsara solutions by working with technical sales teams
• Coordinate cross functional communication to ensure prospect success (RFP responses, Product Feature Request management, Customer Support triaging, etc.)
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

• Have a customer-first mindset and a passion for working with people to design and build scalable solutions involving both hardware and software components
• Be as interested in cutting and splicing wires in various machinery as you are in scripting software solutions
• Have an interest in sales strategy and competition, conveying ROI to stakeholders, and presenting the right technical solution based on unique customer environments
• Enjoy understanding our users and what would make their day to day processes easier to manage
• Have a solid history of tinkering with things like electrical components, hardware gadgets, sensors, networks, and vehicles. Be able to highlight several things you’ve built in the past

Benefits

• Competitive total compensation package
• Employee-led remote and flexible working
• Health benefits
• Samsara for Good charity fund