Sales Engineer

Summary

Join Samsara's Sales Engineering team as a new graduate and contribute to the future of connected operations. You will work with a diverse team to bring Samsara's technology to customers in various industries. Responsibilities include assisting with technical inquiries, conducting trials, creating software solutions, and managing internal infrastructure. The role requires a customer-first mindset and technical skills in hardware and software. This remote position is open to US-based candidates, and relocation assistance is not provided. Samsara offers a competitive compensation package including base salary, bonus, RSUs, and benefits.

Requirements

Currently earning a Bachelor’s or Master’s degree in Electrical Engineering, Computer Science or a related technical field, with exposure to a related business discipline (MIS/BIS/IS)

Responsibilities

• Assist the Global Sales Team with their technical inquiries and tasks by monitoring and maintaining an inbound question queue
• Assist with technical trials across Samsara’s Sales Engineering team as necessary to convey the value of a Samsara solution within a prospect’s operation
• Create software scripting solutions and integrations where appropriate to assist with technical proof of concepts
• Be available for internal Q&A from Samsara account teams requesting technical assistance on behalf of their customers
• Produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration
• Update and manage internal hardware and software lab infrastructure, both in office and remote kits
• Coordinate and participate in new product testing activities
• Gather and highlight industry-specific customer use cases for Samsara solutions by working with technical sales teams
• Coordinate cross functional communication to ensure prospect success (RFP responses, Product Feature Request management, Customer Support triaging, etc.)
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

• Have a customer-first mindset and a passion for working with people to design and build scalable solutions involving both hardware and software components
• Be as interested in cutting and splicing wires in various machinery as you are in scripting software solutions
• Have an interest in sales strategy and competition, conveying ROI to stakeholders, and presenting the right technical solution based on unique customer environments
• Enjoy understanding our users and what would make their day to day processes easier to manage
• Have a solid history of tinkering with things like electrical components, hardware gadgets, sensors, networks, and vehicles. Be able to highlight several things you’ve built in the past

Benefits

• Competitive total compensation package
• Employee-led remote and flexible working
• Health benefits
• Samsara for Good charity fund