Sales Engineering Manager

Summary

Join Samsara, a pioneer in the Connected Operations Cloud, and help define the future of physical operations. As a Sales Engineering Manager, you will champion Samsara's cultural principles, lead and develop a high-performing team, manage team performance, collaborate with sales and other teams on account planning and strategy, manage escalations, participate in customer calls, and partner with other Sales Engineering leaders. This role requires a Bachelor's degree, 5+ years of relevant experience, 3+ years of sales engineering management experience, software product sales experience, and strong technical and business acumen. The ideal candidate will have a background in Electrical Engineering or a related field and a hobbyist interest in electronics. Samsara offers a competitive compensation package, including health benefits, a charity fund, and flexible working options.

Requirements

• Bachelors’ of Science degree from a 4 year accredited university
• 5+ years of professional experience in hands on engineering, pre-sales, customer success, or customer/product support capacity
• 3+ years of sales engineering management experience
• Experience with Software Product sales; Infrastructure, SaaS
• Knowledge in one or more of these areas of expertise: IoT, Networking / Security, SaaS, Cloud Technologies, or Physical Security
• Strong technical and business acumen
• Excellent communication, customer service, and interpersonal skills
• Ability to partner with a broad coalition of stakeholders, ranging from sales, product, marketing, support, customer success and from individual contributors to executive team members across the organization
• Demonstrated leadership, creativity, and problem solving abilities
• Excellent presentation and organizational skills
• Ability to work in a fast paced dynamic environment
• Ability to travel as needed
• Location: US based, Pacific or Mountain time-zone

Responsibilities

• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing Sales Engineering team
• Manage individual and team performance ensuring our partnership with sales, product, support and customer success teams are productive and efficient
• Work with Regional Sales Managers on account planning, strategy and sales call activity
• Manage escalations (product issues, feature requests, etc.) in a pre-sales environment
• Participate in customer / prospect calls as a trusted advisor
• Partner with other Sales Engineering leaders to improve the overall Sales Engineering organization at Samsara

Preferred Qualifications

• Bachelors’ of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)

Benefits

• Full time employees receive a competitive total compensation package
• Employee-led remote and flexible working
• Health benefits
• Samsara for Good charity fund