Senior Manager, Sales Engineering

Summary

Join Axon, a company dedicated to protecting life through its ecosystem of devices and cloud software, as a Sales Engineering Leader. This remote leadership role requires guiding and mentoring a team of sales engineers, setting goals, managing resources, and fostering a collaborative environment. Technical proficiency in Axon's products, industry knowledge, and pre-sales skills are essential. The ideal candidate will possess strong communication, negotiation, and problem-solving skills, along with a deep understanding of customer needs. Axon offers competitive benefits, including paid time off, parental leave, and various wellness programs.

Requirements

• 3+ years experience in Technical Sales or Sales Engineering Leadership
• Minimum of 5+ years of SE experience
• Minimum of 3+ years of SAAS experience
• Have held and managed a quota carrying team
• Extremely strong communicator (both oral & written)
• Demonstrated ability to lead, staff, coach, plan, forecast
• Ability to influence cross-functionally to achieve results
• Travel will be required. (up to 50%)

Responsibilities

• Provide guidance, mentorship, and coaching to Sales Engineers
• Set team goals, track performance, and ensure team members are meeting targets
• Manage team resources, directing the team to focus on high impact activities and managing conflicting priorities
• Foster a positive and collaborative team environment
• Translate customer needs into technical solutions and proposals, providing feedback to the Product and Engineering organizations
• Skilled in giving product demonstrations and presentations to potential clients
• Able to coach and mentor other SEs in improving demo and presentation skills
• Ability to successfully uncover customer pain points to map to Axon’s product set
• Aptitude in responding to Requests for Proposals (RFPs) and Requests for Information (RFIs) in a comprehensive and persuasive manner
• Possess a thorough understanding of the sales process and an ability to work closely with the sales team to help move deals forward, especially from a technical perspective
• Ability to negotiate and handle objections effectively during the sales process
• Intimately understand the needs and pain points of potential customers and ability to tailor solutions to address those needs, especially the IT and technical persona
• Intuitive identification and solving of customer challenges through technical solutions
• An understanding of data analytics and how to use data to inform sales strategy and decisions

Preferred Qualifications

• Master’s degree or MBA
• Background in Networking and Enterprise Software
• Knowledge of sales methodologies such as Challenger, MEDDIC, and/or SPIN
• Knowledge of security, ipsec, infosec, and methodologies
• Must have basic knowledge of computer hardware, operating systems, and storage devices
• Has successfully worked with and/or in a dispersed work force environment
• Experience with CRM technology and operational tracking with Salesforce.com

Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs