Sales Operation Specialist

Summary

Join Lunit Oncology as a Sales Operations Specialist to support the business development team's efficiency. This remote US-based role focuses on Salesforce CRM management, reporting, and data integrity. The ideal candidate possesses operational excellence passion and understands sales analytics in Life Sciences. Responsibilities include creating sales reports, maintaining CRM data, providing operational support, managing pipelines, resolving operational issues, assisting with RFIs/RFPs, managing Lunit Oncology profiles on vendor portals, reviewing expense reports, and ensuring compliance. A Bachelor's degree and 2-5 years of relevant experience are required, along with Salesforce expertise and certifications. Preferred qualifications include Salesforce Administrator Certification and Life Sciences sales experience.

Requirements

• 2-5 years’ experience in sales administration and/or operations with a proven track record in account management with global organizations, commissions processing, and continuous process improvement
• Bachelor’s degree in business administration, accounting, finance, or related field(s)
• SFDC experience, including proficiency working with sales dashboards and reports
• Salesforce Associate Certification
• Demonstrated ability to manage projects and prioritize tasks
• Outstanding written and verbal communication skills
• Proven ability to maintain accuracy and focus
• Excellent interpersonal skills and ability to work effectively with diverse stakeholders
• Flexibility to collaborate closely with colleagues in different time zones
• Ability to travel up to 10% of the time for events, including flexibility to travel internationally for events as required, with low frequency
• Access to high-speed internet (minimum 50 Mbps download, 10 Mbps upload)
• Access to a quiet, designated home office space free from distractions

Responsibilities

• Create and distribute sales reports and dashboards
• Maintain and update customer and sales data in CRM systems
• Provide operational support for business development and accounting teams
• Support pipeline management and monitor pipeline across teams, ensuring timely updates to opportunities, stages, and close dates
• Collaborate with cross-functional teams to identify and resolve operational issues and implement process improvements; manage commission plans and business development budgeting; and to align sales operations efforts
• Assist business development team with completing RFIs / RFPs
• Set up and manage Lunit Oncology profiles on US/UK vendor (supplier) portals
• Review and process expense reports for US business development team at close of month
• Ensure compliance with sales policies, regulations, and best practices across the organization
• Assist with other projects and duties as required

Preferred Qualifications

• Salesforce Administrator Certification
• Sales experience in Life Sciences (BioPharma) industry

Benefits

• Work type: full-time
• Working from home (USA)