Sales Operations and Deal Desk Manager

Summary

Join Securly, a leader in AI-driven student safety solutions, as a Sales Operations Manager leading a Deal Desk team. You will manage and develop a team, streamline deal approvals, ensure compliance, maintain accurate forecasting, and optimize sales processes. This remote (U.S.) role requires 5+ years of Sales Operations and Deal Desk experience, including team management, and expertise in Salesforce Lightning, DealHub, and similar tools. Success will be measured by reduced deal cycle times, improved forecast accuracy, and scalable processes. Securly offers competitive compensation, comprehensive benefits, and a remote-first culture.

Requirements

• 5+ years of Sales Operations and Deal Desk experience
• 2+ years managing or leading teams
• Proven success scaling and improving sales operations functions
• Deep expertise in Salesforce Lightning (admin certification a plus)
• Experience with DealHub, CPQ, or similar deal desk tools
• Well-developed skills in pipeline health, forecasting, and reporting
• Proficiency with platforms like Outreach.io or Salesloft
• Influential communicator with executive presence
• Strategic thinker with proficient execution
• Analytical and data-driven decision maker
• Process improvement and change management mindset
• Comfortable managing through ambiguity and evolving priorities

Responsibilities

• Manage and develop a small team of deal desk professionals
• Ensure seamless operations during seasonal peaks
• Build a collaborative, high-performing team culture
• Streamline deal approvals and reduce cycle times
• Resolve complex deal structure and pricing questions
• Ensure compliance across cross-functional workflows (Legal, Sales, Finance)
• Maintain accurate, real-time forecasting in Salesforce
• Create dashboards and KPI reports for the executive team
• Lead weekly “Close the Week” reporting with Sales management
• Develop 90-day improvement roadmaps
• Identify automation and efficiency opportunities
• Lead cross-functional initiatives to improve sales operations at scale

Preferred Qualifications

SaaS or high-growth tech background preferred

Benefits

• Up to $155,000 base salary
• Employee Value Creation Bonuses (note: no commission or formal performance bonus)
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• 12 weeks of fully paid parental leave
• Unlimited PTO + 13 paid holidays + 1-week winter break
• $1,000 annual professional development stipend