Revenue Operations & Deal Desk Analyst - ll

Summary

Join Bugcrowd's Revenue Operations & Deal Desk team as a Revenue Operations & Deal Desk Analyst Level II and contribute to the company's success by improving sales effectiveness, optimizing reports and dashboards, and ensuring data integrity. You will act as a trusted advisor to the sales team, guiding them in structuring deals and ensuring compliance. Responsibilities include managing complex deals, overseeing order processing, and enhancing the deal desk playbook. The role requires 2-4 years of experience in a relevant field, a bachelor's degree, and proficiency in data analysis and Salesforce. The position offers a competitive salary and the possibility of a discretionary bonus program. The work environment is hybrid or remote.

Requirements

• 2-4 years of Deal Desk, FP&A, Finance, Legal, and/or Sales Operations background
• Bachelor’s degree in Finance, Business, Law, or similar fields required, Master’s degree a plus
• Experience with data analysis, Microsoft suite and Salesforce required
• Excellent communication and interpersonal skills
• Giving support and assistance to other deal desk analysts as required
• Strong organizational and time management skills

Responsibilities

• Identify opportunities to improve sales effectiveness. Coordinate cross-functionally to deliver process improvements, playbooks, toolkits, and skills development
• Partner with colleagues across Business Systems, Customer Success, Delivery, Legal, Marketing Channels and Finance to drive cross-functional improvements
• Simplify and optimize reports/dashboards or related infrastructure – make consumption of reports/dashboards accessible and relevant for sales management
• Audit data integrity in Salesforce, and other systems and assist with pipeline and forecast management cadence
• Drive best practices in sales forecasting processes and stay closely connected with overall pipeline movement and large deal activity
• Act as a trusted advisor to the sales team, guiding them in structuring deals that align with both customer needs and Bugcrowd's business objectives under the direction of the Manager of Revenue Operations & Deal Desk
• Ensure compliance with the Rules of Engagement, partnering with cross-functional teams to uphold policies and facilitate smooth operations
• Serve as the primary point of contact for managing complex deals, coordinating cross-functional teams to expedite quotes for customers
• Oversee the review, approval, tracking, and actioning of non-standard deals to ensure timely and accurate processing
• Enhance and maintain the deal desk playbook, ensuring it remains a valuable resource for the sales organization
• Support and help improve deal desk playbook
• Manage order processing responsibilities for all orders secured by the sales team, ensuring accuracy and efficiency

Preferred Qualifications

Comfort with BI tools (e.g., Tableau) and Clari a plus

Benefits

• $66,560 - $91,520
• Discretionary bonus program