Deal Desk Manager

Summary

Join NewRocket, a leading professional services firm, as a Deal Desk Manager and play a crucial role in ensuring efficient and compliant deal structures, pricing, and contracts. This role involves collaborating with various teams, including Sales, Legal, Finance, and Delivery, to streamline the deal lifecycle and support strategic decision-making. You will evaluate and approve commercial terms, ensure policy compliance, manage contracts, analyze margins and pricing, and improve deal desk workflows. The ideal candidate will have 5+ years of experience in a similar role, strong analytical and communication skills, and proficiency in relevant software. This fully remote position offers competitive compensation and benefits, including flexibility and professional development opportunities.

Requirements

• 5+ years of experience in a Deal Desk, Sales Operations, or Commercial Operations role, preferably within a Professional Services or similar company is a plus
• Strong understanding of contract structures including MSAs, SOWs, and pricing models in a service-based business
• Excellent analytical, organizational, and communication skills
• Proficiency in CRM, CPQ, and contract management tools (Salesforce, Ironclad, D365, or similar systems)
• Bachelor's degree in Business, Finance, Legal, or related field
• Experience working with global teams and managing complex, multi-stakeholder deals
• Ability to work independently in a fast-paced, deadline-driven environment
• Ability to work effectively in a remote environment, supporting EST hours

Responsibilities

• Evaluate and approve commercial terms for contracts, Master Service Agreements (MSAs), and Statements of Work (SOWs), ensuring alignment with internal policies and financial guidelines
• Ensure all deals meet company standards for pricing, margins, revenue recognition, and risk management. Flag and escalate exceptions as needed
• Serve as a key liaison between Sales, Legal, Finance, and Delivery teams to drive deal closure and resolve bottlenecks
• Review legal terms in coordination with the Legal team and ensure timely processing and execution of contracts and amendments
• Partner with Finance to validate deal profitability and ensure appropriate pricing models are applied
• Identify gaps and opportunities to improve deal desk workflows, systems, templates, and tools for better efficiency and scalability
• Provide training and guidance to sales and services teams on deal desk processes and policy updates

Benefits

• Competitive compensation and benefits package
• Fully remote role with flexibility while covering 5+ EST business hours
• Collaborative and supportive company culture that values continuous learning and professional development